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November 2023 by Peter Tao
There are Chinese services, a Chinese bank. The bank's customer service is very good. Sharon Bao is very nice and patient. CD interest rates will also be a little higher than those of big banks. Chinese with overseas needs can consider opening an account. It is also suitable for elderly people at home. Online accounts are also easy to create. Small but complete. Recommend this bank to Chinese people in Dallas
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October 2022 by Ross J
This review is for your branch located at 1912 K Ave Plano, Texas.\nOn 10-18-2022 while visiting my daughter from out of town, I needed to break a couple of fifty dollar bills. Since this bank was close I stopped there, finally found a door I could walk in, continued down a very poorly lit hallway and found a person that I thought could help me. Due to a recent surgery I don't talk well so after trying to explain to this person what I needed she, in turn asked another person to help me. This other lady finally understood what i wanted after I removed a fifty from my wallet and she told me that they couldn't do this for someone that didn't have an account with them. This I find to be patently ridiculous! Wouldn't a bank be the most logical place to have this done? I left after telling the people there I would never do business with them under any circumstances!
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July 2021 by hope Love
They humiliated me for no reason. I went to cash a check from that bank. I was treated like a criminal. They called to verify the check in front of me, in Korean. Telling me to sit down. When I didn't want to sit, they called security. They also wanted to charge me $5 to cash the check. I was treated very rudely and it was all because I did not speak Korean. They also stared at my husband the whole time. He got upset when they asked me my job. He asked what that has to do with anything? That is when other Korean employees started getting up and talking to one another and the security guard.
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December 2018 by Isaac Poon
They serve way much better than most bigger banks, really customer-oriented.
