-
February 2024 by Retha Moulder
The staff worked diligently to solve my problem. In the end, he was successful.
-
January 2024 by Andrew Bhatia
Theae folks for nearly 5 months wouldn't give me the promo. Store emailed customer service, reliable was involved, and all the sudden stated. It's out of time. Sorry we can't do anything. $500 multiple phones promo offered year ago I never received. No one cared. They will lure you in with lies and show they care. No one had guts to fix this.Now next step, heading towards deceptive practices. Let them face this.These folks would be so nice to you, back end....0 service after the sale.Bunch of thievesMy opinion, Tmobile is much better these days.
-
January 2024 by sousin lu
All I need is to make a payment to my prepaid card on site to activate my number. But they refused to do that and did’t even try. Then I went to another AT&T store .They fixed my problem only took few minutes…
-
January 2024 by Sarah Belew
customer service rep was extremely sweet and got me my phone in less than an hour! got me a really good deal and sales personality was a 10. 5 stars!
-
January 2024 by Rissa Gail
Bradi at the 701 N Central Store is an absolute gem! She was kind, helpful, and went above and beyond to assist with my cancellation/new order. Cannot thank her enough. This was my first time setting up internet myself (as my roommate did it prior) so I was a bit anxious but Bradi put me at ease and made the process seamless.
-
January 2024 by Alison McMillion
Bradi was so very helpful! I can't thank her enough for taking the time to help me transfer service to AT&T. She was so patient! I've never had a better experience setting up cellular service.
-
January 2024 by Vincent Guytan
Statia was wonderful and very nice. Spent time with us and very patient !
-
January 2024 by Don [N5SKT]
I needed a new phone and found the one I wanted at Best Buy. I went by the AT&T store to port my old phone to the new one. Nathaniel and others at the store worked very hard to get the phone ported, activated and all my data moved to the new phone. It was a most pleasant experience. Everyone there was while busy was very friendly. I am glad to be an AT&T customer
-
January 2024 by Netric D
Thanks Chris for the great customer service today with me and my husband. We purchased 2 iPhones for Christmas.
-
December 2023 by Dr Jack Bodie
Went in on Monday evening. Was served immediately. Great experience.
-
December 2023 by J B
If you want to get lied to and scammed - then these are the folks you'll wanna deal with. Otherwise stay far far away. You will not end up with what they tell you you're going to get. You will end up paying more and they will do nothing to rectify the situation.
-
December 2023 by Cesar Lopez
Terrible service, Manager do not care about customers
-
December 2023 by Wendy Price
Tennyson was awesome! Handled our upgrade and found us a great plan!
-
November 2023 by Desmond Wyant
They want new costumers to switch at any cost, by lying to you about a price and then not being responsive after charged over month after month, I have talked to att customer service and they did advice to report as fraud. I know they did it for a big commission, Because I had 6 lines and very happy with metro pcs service and (Leland) the sales rep guaranteed that I would be paying less, when it has been double. I will be switching back and definitely do not recommend At&t to anyone that is Promise less than their current
-
October 2023 by Scott Harben
Came in to get two new iPhone 15's, only after they went through the sales process did they tell me we couldnt get them in the store the next day but had to wait for them to ship to me a month later, still no phones....I cannot recommend this store, there was no transparency from the get go. I got a text asking how my visit went, I told them not good, they said they would have a manager call me. Guess what, no call. If this is seriously what AT&T sees as good service I will move my business and family lines to Sprint...Follow up, called like they asked me to and the manager was no help. AT&T has lost my business...
