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September 2024 by Nancy Worth
So impressed with the honesty! I took my car here after a little oil change place told me I needed new brakes and pads front and back and quoted me $1000! At Auto Fix It they told me I still have plenty of life left and didn't charge me a cent! This place is not near my house, but I will drive all the way there whenever needed!
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August 2024 by Richard
I started taking my 1997 black chevy Suburban to Auto-Fix-It in 2000 when the shop was under different ownership. The previous owners ran an honest shop and took really good care my vehicle and I eventually put over 240,000 miles on it.
Bobby bought the shop a few years later and I was happy to see that he made some improvements and continued running an efficient and honest shop. Bobby worked on my 2006 black Suburban (208,000 miles) and the morning I sold it, I took it to Bobby since Kwik Kar on Legacy told me it didn't pass inspection because the brake booster was bad. But they could fix it for $675. So I took it to Bobby who quickly called me back and said it was fine. I then told him to check it out to see if there was anything it needed since I was selling and didn't want to pass off a bad vehicle. Bobby put it on the rack, checked it out, called me back and said “I don't see anything that I can take your money for”. The vehicle is solid. My bill = $0. I drove off actually feeling kind of bad that he spent time checking it out and didn't charge me anything.
You just can't beat an honest shop. Just a few days ago I took my wife’s black 2014 Jeep Wrangler to Bobby because the check engine light was on. Bobby checked it out and said “put a new gas cap on it”. He put it on the machine and everything checked out so more than likely it’s the gas cap. My bill=$0. So I put a new cap on it from Amazon and that fixed the problem.
Over the years I have spent money at AutoFixIt but many time Bobby didn’t take my money. This only happens at an honest shop and a honest shop deserves an honest review.
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August 2024 by Ron Rundt
Special thanks to Bobby Caldwell at Auto FIXIT (1421 I Avenue, Plano TX) for his work on my 20 year old Lexus GX470 that had a radiator leak. I had my car towed there at week's end and Bobby said he could look at it on the following Monday, which he did. I asked him to also repair/replace all my shock absorbers at the same time. When I asked how long until it might be done, he answered about 3 PM the same day. Indeed, it was done completely at what I judge to be fair prices. When we came to pick up the car (borrowed my daughters car) he noticed one my daughter's tires was nearly flat and he fixed that before my wife and I drove off. He's that kind of man. Service was great. I'll recommend them to anyone looking for a place to get their automobile repaired.
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April 2024 by Roy Vartabedian
Bobby runs this place and he does a great job. Very quick inspection service, and he can do almost any job on vehicles that you would need.
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April 2024 by Andrea Johnson (Drea)
This is my go to for anything that needs fixing on my Jeep. Bobby and his team had been able to identify issues that others have tried and failed to fix. They don't take advantage and finish the work in a timely fashion. Highly recommend!
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April 2024 by Barbara Jones
Son has his truck here to be worked on. Will change stars when son is satisfied.
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February 2024 by Jonathan Gordon
Just skip this place and move on to the next body shop. They’ll take forever in getting back to you
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January 2024 by Ben Bowler
I have literally always had a great experience for a dozen or more visits. The staff is friendly and helpful. The owner, Bobby, is willing to go the extra mile to ensure everything is done quickly and with great service. I know auto repair shops and mechanics can be a little sketchy sometimes but Auto Fixit does a great and honest job and at good prices. I never try anywhere else anymore unless I have no choice.
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January 2024 by Luis Antonio Flores
I’m 100% satisfied with the service I received today. Bobby and his crew are the real deal. Fast, affordable and great customer service. I truly appreciate it and recommend it.
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January 2024 by Harshal Deolekar
The service was fast and awesome! One thing I personally liked is that the receptionist was on leave, Bobby responded each and every customer call routed to his cell while working with his staff, talking to customers in his shop and looking at the cars, truely multitasking. I would definitetly recommend this place.
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January 2024 by husain hooda
Honest, affordable, professional, knowledgeable, and excellent work! Bobby and his team are great!
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October 2023 by ChicaChilena88
I come here to Bobby for oil changes and filters. Just recently they helped me with sway bar links etc. I trust them and they’re always reasonable and affordable! They’ve come through for me each time!! Love these guys.Services: Auto windshield repair
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October 2023 by George T. Gibson
Fast, dependable service
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September 2023 by Cody Cleveland
Great customer service and job performance! Matt (mechanic) took the time to explain to me under the hood what was going on and he diagnosed it perfectly. It was easy to see Matt is highly experienced. The whole crew at this shop was very friendly and accommodating. This is a shop you can trust. There is no question where I will be taking my truck for any kind of service in the future.Service: General repairs & maintenance
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September 2023 by Michael O
Glad I found this place. It was recommended by a couple business owners in the neighborhood . They identified a problem missed by another chain business that wanted to sell me something I didn’t need. You can trust them.
