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January 2024 by don “ratman” cas
Went to get a bulbs that needed to be replaced. Had the parts I need in stock.
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December 2023 by Victor Garcia
Don’t know what happened to this store walked to the store asking for help but this guy doesn’t know about partsThe favorite question is “it’s this one? Hi want you to choose
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November 2023 by Dandelion Dave
Have bought multiple times from this store with no problems until today. Got a battery and was using a company card, the guy ringing me up added on some terminal cleaners and when I asked him if they cost any extra he said no. Come to find out they did in fact cost extra. When using the company card my transactions are looked at closely and while I may have only been 3 or 4 dollars it can get me in trouble and I don't appreciate being lied to.
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November 2023 by Salvador Ruvalcaba
I went and jump started my sisters car. She said she would go to the location close to her house for a battery and have them install it. I left and got a call later that they refused to install the battery. Her car died again and I had to go back. I removed 1 10mm bolt they were afraid of and replaced the battery myself.
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October 2023 by Lisa Schmit
Melanie was so helpful installing a battery for me & discussing led lights I was needing for my car. It was great to have such great customer service from her. Thank you.Lisa
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September 2023 by Willian Gobetti
Awesome customer service from the managers, really helpful and doing everything they can, very impressive
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September 2023 by Leul Jalleta
The priceon the display and register is not match and am trying to told the clerk but he got attitude and call next customer over me. Please don't bring your bad attitude to work Place. Am not return back this store again.
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September 2023 by Adrianna Delaughter
Melanie was FANTASTIC!She was there to help me with everything and explained the problem and the solution that was needed. I felt like I was being taken care of so well!
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September 2023 by DX P
Joel was fantastic and very helpful to me on today. Thank you Joel for helping me replace my battery and going above and beyond.
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September 2023 by Kiara Montinola
Props to Manager Edward! I came in with a nail in my tire unsure of what to do, and he gave his professional advice, even going above and beyond to help me get it out and plugged. W customer service, W manager.
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August 2023 by Kayla Delgado
I was grocery shopping near by and unfortunately my car was not turning on. I am 8 months pregnant and my husband was not in my area, I made a call to this autozone that was very close and was able to speak with store manager Edward. He went out of his way and came to where I was to bring me a new battery and also did replace it aswell. I am very grateful for his help, especially since it was over 100 degrees outside. Will recommend this place to anyone wanting great customer service and a helpful/caring manager!! Thank you again edward for your help! :)
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July 2023 by Min Shi
I got a list of recommended services from a Lexus 4S store but the price was very high. So I came to this store and ask if they sell some parts and whether they could help with some car issues. Luckily, their Manager Edward was there and helped me check the car. He provides very professional advices on which part is needed to be fixed immediately and which are still okay. Although his store doesn’t sell the needed part, he gives some tips on where I might could get it done for cheaper price. Finally, I purchased an engine air filter in this store and he changed it for free. Thanks to him, I have learned a lot about the car! I highly recommend this store! ???And I appreciate your help, time and kindness, manager Edward! ????
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April 2023 by Orlando Carreon
Guy helping me was pretty clueless. Couldn’t find my vehicle, couldn’t find the part, and couldn’t tell me about the loaner program or what tools where available. Seem to be in a rush to leave
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February 2023 by Valerie Massey
I had a tail light lens fall off and went to AutoZone on Avenue K in Plano for advice. I was informed by "Joe" that I would need an entire assembly, you can't just replace the red lens. He looked up my car information, quoted me a price and then later in the day (after checking with FireStone), Joe special ordered the part for me and advised when it would be in. This morning Joe called and said my tail light had come in and to come by and he would help me out. Joe replaced the tail light assembly for me, made sure the lights worked properly and helped me back to my car. I am disabled and have great difficulty in walking so this meant a great deal to me. Joe went above and beyond, has EXCELLENT customer service skills, is extremely knowledgeable and is definitely a keeper!! If you go to this AutoZone, definitely ask for Joe!! This damsel in distress is now a happy camper!??
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February 2023 by Dean Xeros
Pete was amazing! Replaced my wiper blade in minutes! Best place to shop!
