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August 2025 by Ben Kaviani
The staff behavior was friendly and professional. I got the great deal with Costco Travel and glad that bought toll package to drive worry free as Texas has lots of Tolls which some are really good and worth it.
Also they had a RAV4 Hybrid which was gas Saver and solid car 2025, Yes Toyota is not comfy or luxury but Practical and reliable.
Overall recommend and will get it coming to Dallas again.
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August 2025 by Jacob Z
This place has terrible customer services and smells awful. Take your business anywhere else!
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August 2025 by Raymond “Crash” Beyrle
Very professional and customer attentive.
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July 2025 by Yousaf Abbasi
It's all because of Mr.Tariq he is a nice gentleman and very helpful. He really advised me good and help me to manage my rental contract smooth. His attitude and behavior is friendly and professional same time
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July 2025 by Abdul Rafi
Bad experience. Been charged for which i have not even used. No proper response from customer care.
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July 2025 by Dilip Deshpande
No one pick up phone! Tried calling at least 8 times over 2 days during working hours!
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July 2025 by Bilal Salim
Great staff, very helpful.
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June 2025 by Steve Dewberry
We rent here regularly for weekend trips, etc. so we don't have to rack up miles on our own cars and always have a great experience. Cars are clean, staff is helpful. We tried renting from one of the other larger rental companies nearby and ended up being charged by the city of Chicago for a traffic ticket when we were never even in that city! So I'm very happy with my little neighborhood rental.
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June 2025 by Hemanth Kumar
Good place for budget car rentals.
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June 2025 by Justin Kunz
company can’t get their shit together enough to track their cars
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May 2025 by Andrea Flinchbaugh
Long line and staff that was less than helpful
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May 2025 by Joshua Bissonette
Outside at 5:59! Rental due at 6pm. Lady pops out and says return late in drop box for $20 fee! Hell no! Calling customer support - dont bother with Avis! Shady people! Never again!
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March 2025 by Willie Robinson
Amazing place there is was this one nice dude named Jordan that helped me a lot he’s rly cool but unfortunately he’s a cone on defense and sucks at basketball so I can’t leave 5 stars but besides that awesome place with awesome employees
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January 2025 by Madeleine
Showed up a minute late, due to horrible traffic, and was first told I was at the wrong location, then that I didn’t have a reservation, then that I was too late and they couldn’t help me because their systems were all offline and that I should go to their airport location. Not once was there anything pleasant said by the employee. No “here’s what we can do” or “come back first thing in the morning”. Nothing but attitude and disgust towards me, even after I explained that I desperately needed the vehicle to see a sick family member.
Without any notice, my reservation was then cancelled by them. I did not ask for it to be cancelled, I called customer service immediately to try and move things around.
Crazy how the system was online for them to look at my reservation details and to cancel my reservation, but not online to actually help me get to my sick relative out of state.
Extremely rude and unprofessional service. Zero empathy for customers. The woman at the front desk should be fired for her lack of manners, professionalism, and basic common courtesy.
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January 2025 by Gramz Business Account
Trash rental services. Had multiple cars he could’ve switched me out of. The location about to close and can’t do nothing for me. This location sucks and needs to shut down. It don’t even look inviting or like it’s open.
