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April 2024 by Atif S
Worst bank in the world. Who the hell closes at 4pm.
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February 2024 by Kerem Gorgulu
One of the best branch with the great service
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December 2023 by Ed Boren
Extremely poor service. Attitude of the teller is that they hate the customers.
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December 2023 by Winston Nicodemus
Very friendly, excellent service. Especially AJ and Estrela.
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September 2023 by Boo
Had to leave a good review because every time I come here, the staff is so welcoming, patient and helpful. Shoutout to Tom, AJ and all of the tellers at the counter. Thank you and keep it up :• )
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July 2023 by Sanjay kumar
Arthur J at the branch is awesome !! .. very professional , Friendly and the go to person for any Notary services
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July 2023 by Dharmaraj Kandasamy
Excellent service and fast service.Great job AJ. Thank you very much.
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May 2023 by Riddhi D
Tom quickly got me seated to get assistance. AJ was so helpful and sweet! They worked fast and cared about their client!
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May 2023 by Joseph Clinch
I recently visited this Bank of America branch to open a new account, and I had the pleasure of being assisted by AJ. He was incredibly knowledgeable, friendly, and efficient. AJ made the process smooth and hassle-free, addressing all of our concerns and answering our questions with patience and clarity. I highly recommend seeking out AJ's assistance when visiting this branch. Kudos to Bank of America for having such a dedicated and professional employee on their team!
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April 2023 by Ravi Teja
I have never come across such a worst customer service in my life. The bankers from this branch are absolutely not trained properly in resolving customer issues and providing customer service. I have been visiting them since last 3 months to get my check but they always refuse me to provide my check and also deny to credit money in my account. They ask me to wait for another 121 days to get the new check or amount credited in my account. The immediate thing I do is cancel my banking with this folks and even BOA. I will inform all my colleagues and friends not to choose BOA as their banking partner. They are absolute waste in service.I would not even rate 1 star for the trouble they gave me.
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April 2023 by Mustafa Mahmoud
I just encountered a very bad experience with Tina the teller. I’m a platinum member and she needs to be trained properly with customer service. Very rude and impolite.
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November 2022 by K H
Horrible experience. If I could give no stars I would.One of the tellers makes up her own rules ? Recently I also witnessed her refusing to service a client because he merely asked her why... Obviously her conduct is allowed at the expense of BofA customers.Response to owner-What will reaching out to the social media contact do? Look at the numerous bad reviews about this place and Nothing gets fixed ever!! BofA should be appalled.
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October 2022 by Tulika
I visited this bank with an appointment to open an account. The representative explained about the options I have very clearly. It was a smooth process and I was able to open the account without any hassle in less than 30 minutes. In my experience, all the staff members who I interacted with were extremely helpful. I hope the relationship with the bank remains this way. I was surprised to see that the bank has such poor reviews as my experience was very pleasant.
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August 2022 by Andrew Thill
This place is a dump and should be shut down. Super rude teller- she was obnoxious and condescending.Follow up: the bank reached out and took genuine measures to address my concerns. I appreciated their reaching out.
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August 2022 by Ernie Mcknight
Worst bank ever Went into this bank 2 days in a row and there was only ONE teller and a line to the door. This is what I closed all of my accounts . With all the fees the banks charges you would think they could afford more people. I think the bank is being greedy. Just saying.
