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January 2024 by Michael Barreras
Alex it works at the front desk was very courteous and helpful we need more good like him good job Alex
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December 2023 by Kaleb Mcnac
Bugs flying in my face while I’m laying down, roaches in the bathroom, dirty showers, no closet, then the toilet flooded twice. Once was when we were checking out. We moved to the hotel across the street as it’s much nicer. When I went to go visit a friend and this hotel 2 days after check out, the front desk agent Regina said i wasn’t allowed there anymore, couldn’t rent a room, and had to leave. When I asked why?? She said “I left the room a mess” All because I left towels on the floor cleaning up their toilet that flooded. AND I TOLD THEM IT FLOODED! Before I left!! And SHE TOLD ME TO PUT THE TOWELS DOWN! I see why the reviews are low. They’re terrible. Stay across the street for about the same price.
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December 2023 by J Guerrero
Great customer service All the way around.enjoyed stay no problems whatsoever.breakst options could be improved.rooms well cleaned.
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December 2023 by Catherine Tijerina
My husband and I stayed here in room 321for 14 months ! Our room was nice. Rooms are a good size and the people that work here are all hard workers. Management and others take time to take care of our needs. Breakfast is nice Taste good. Pool is a good size and nice to enjoy especially in Dallas due too the heat I've given this 5 stars because it's always been good place with comfortable beds and Good Staff .. Top Rated Management!! I had spinal fusion and 3 neck fusions and I sleep in comfort here. Not sure for the bad reviews but if you have any kind of issues Management and staff will take the time to help. We came back to Baymont where we are welcomed and happy and feel like Family ??Rooms: Rooms are spacious and nice..Cold AC and cleaning service with your stay .Also breakfast taste good!Safety: I Always feel safe here.. it's well lit up , security cameras and Police Patrol through the area . ?
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December 2023 by Matthew Gray
Great place especially when transitioning between places.Awsome staff. Great breakfast. Clean rooms.Rooms: Great staff and will replace anything you ask them from room. No questions. It is just done
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December 2023 by Lisa Longoria
I have to say a few things about this property. First, the property management who check people in and out are extremely helpful, professional and most of all so kind. There has not been one issue. My father is staying while we get his room built so he can have better handicap capabilities and he has enjoyed his stay so much. The management is so kind and have been extremely helpful with anything and everything he has needed and also with me. The room is always clean as so is the property. My father also enjoys the breakfast every morning as well. It’s clean and hot and he loves it. The manager and other employees are the very best people! I can not stress that enough! They are wonderful and so is this hotel. If you book here, you will enjoy your stay and you will be so glad you did!Rooms: The rooms are so clean and very comfortableNearby activities: The location is perfect! You can get to a restaurant or grocery store or even shopping center is close by. It’s a perfect locationSafety: There has not been any safety issues at all.Walkability: You can walk to so many different places because the location is so perfect!Food & drinks: There are many different places to eat and drink surrounding the property so you won’t have issues finding a place to eat and drink.Noteworthy details: This property is very nice and you’ll enjoy it so much. From the breakfast to the management… it’s perfect! The management team here are so nice and so helpful with any needs you might have. This hotel is located surrounded by any kind of store you might need and any restaurant as well. There are many different types of fun things to do and you can get to them in only 5-10 minute drive. I highly recommend this hotel.
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December 2023 by Alex Ting
About a mile walk from Parker DAY trail station is the Baymont. Safer than jail. Clean rooms. Free, excellent fresh breakfast (not packaged pastries). Friendly, helpful, and courteous staff. Really enjoyed staying two nights here during the week. Thank you!
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December 2023 by Mark Cruz
The room over all was okay. We needed a place to stay last minute after the last hotel apparently didn’t get a payment for our last night we were staying and threw all our things out in large trash bags. (Horrible Experience) so this place was not any cheaper but was not going to allow my wife and kids to sleep in the car. There was a lot of issues in the room. I’ll let the pictures speak for themselves. Like dirty sheets, drains that do not drain like they should, hair in the tub, a desk chair that I almost fell out of, and much more. Not that I was going to iron anytime soon, but the ironing board was totally gross.Rooms: There decent size.Safety: The area itself didn’t seem too safe but was okay.Noteworthy details: Disinfect all areas before using them.
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December 2023 by Timmy Turner
Location is perfect in Plano,Tx, many restaurants around with many other easy access spots (I.E. highway). Staff were very helpful, breakfast was short as in not many options. Overall not bad, really good service.
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December 2023 by Christopher Strong
The Management and Team at this location make the stay worthwhile. Extremely kind, accommodating, welcoming, and polite. Far superior to the guest service provided by the parent company, Wyndham.
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November 2023 by Candelaria Guarnero
had to pull over because the weather was too rough to drive in and was able to get a really good deal on the rooms thanks to alex even after I had booked for the wrong night, would definitely recommend coming here.
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November 2023 by Julian Dixon
This location is pretty solid, most guests keep to themselves and can be very helpful when it comes to finding certain hotspots in the Plano area. This has been my children's favorite hotel by far when it comes to spending time with our family in the Plano area!
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November 2023 by Tim Legrow
The Baymont, Plano Tx. This hotel is going to meet all your needs and expectations. I've done a lot of traveling for work and have earned the 'Diamond' level status with Wyndham and give the Baymont thumbs up. The staff is here to serve and accommodate you. I'm a veteran who travels with an ESA dog for my PTSD. They have no problem with my dog staying with me. Breakfast is ready every morning as scheduled. I don't do many reviews but thought it was time Hope my review helps in your decision, stay at The Baymont and enjoy your stay.
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November 2023 by SassyT Bland
Hey I actually love the hotel and my room stay it’s just the area I don’t really care due to the traffic but I love the customer service with property management team and Alex is an awesome person he is very helpful and he has an amazing personality and I love the breakfast at this hotel as well and I could see myself staying here again one day soon because they understand when a family needs assistance with living situation and I will highly recommend a family to stay here if you can’t find anything better as far a hotel stay and this hotel will definitely help you out only if you let them know everything in advance I’m not saying that all things can resolve right away but their customer support here with be very helpful if they can help you out and but anyways I’m satisfied with stay so far no complaints…!!!??
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October 2023 by Angi McPherson
Mike and his staff are polite and make me feel safe and right at home! Rooms are always neat and clean as well as the lobby and grounds.
