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December 2023 by Suzanna Turney
Been with them more than a decade. Always great service@
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July 2023 by Yueru Zhao
Awesome customer service! I ordered some foreign currency and it came in 1 day! Jay provided awesome service! Highly recommended this branch
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October 2021 by brian horne
Garbage experience, Andrew the manager wasn’t any help either. Have had an account with them for years and I’m told I can’t withdraw my money out of a savings account and they can’t get a timely solution for me to be able to withdraw. Bank branch was severely lacking employees to take care of clients as well so had to wait a good while. DO NOT RECOMMEND USING BBVA/PNC, or at least this specific branch
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September 2021 by Tom Dodson
BBVA is horrible. Run away now!
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August 2021 by Emma B
I came here to get some things situated after being turned away from the branch off Campbell in Richardson (do not recommend going there). Lorra was able to get me what I needed ASAP, no questions asked. Thank you so much for your help Lorra and for making the situation easier for me.
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April 2021 by May Jabri
I am beyond satisfied with this branch’s customer service. I have been their customer for years, and always got great service. Yesterday, when I found out Lora was promoted, I felt even closer to my bank family. She provides...as they say ‘trustworthy service with a great smile’
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April 2021 by Edan Yehezkel
Best bank ever!!!!
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January 2021 by Chad Rodgers
Horrible customer service. Manager is rude and absolutely unprofessional. Won't cash checks written from their own bank. Would not even validate the check with the writer. Stay away!
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January 2021 by Carol Thomas
Rude and inconsiderate staff!
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October 2020 by Ryan Dennis
I can't remember his name but know he graduated from Plano east- he got me a bottled water out by the drive thru when I really needed it it was 110°f a few months back- real nice of m ?
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October 2020 by Robert davis
I can't remember his name but know he graduated from Plano east- he got me a bottled water out by the drive thru when I really needed it it was 110°f a few months back- real nice of m ?
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August 2020 by Charlene Haynes
Excellent customer service I’ve grown accustomed to! This was a pleasing combat from yesterday’s discrimination experience at the bank located on Campbell and Plano Road! From now on I’ll visit my neighborhood branch so as not to be told to go to drive through and receive service!!!!!!! Alexis and Jay were extremely courteous to me!
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August 2020 by Charlene H.
(Campbell & Plano Road Richardson, Texas branch) This is the first and last time I will be discriminated against by Hispanic people of all races! I'm black woman, highly educated and visited this bank for several years. A new cashier and Jonathan or Jose Gonzales would not allow me inside the bank for service like the Hispanic people before me! I knew there was a 5 people wait but a cashier still a little girl tells me to go to the atm to complete my transaction. I wasn't able to and she was called leaving her window to ask me why I'm back. I told her she can't help me and she can go back to her job! Gonzales racists person tells me to leave because I told her to go back to work! Everyone in there that works was Hispanic! All of them and before the pandemic that wasn't the case. Gonzales is a bully and speaking loudly in my face. Neither one told me when I asked why can't I be serviced inside the bank like years before. Racists Hispanic people of all nationalities are the last ones to discriminate against a person of color and American with a disability. I filed a formal complaint and will not be doing business here again. They have always been so nice to me until today. Oh did I say at that time every one employed there were white black but not all Hispanic. And the cashier girl n Gonzales weren't working there at the times when the environment was friendly and helpful. Hey it's much easier to bully a black woman alone without her husband! Sorry this review belongs to BBVA in Richardson, Texas on the corner of Campbell and Plano Road.
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July 2020 by Mario Martinez
Very friendly and helpful. Did a large amount in the drive thru very helpful.
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April 2020 by Sana Satti
21 April 2020.
