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February 2024 by Omar Flores
Useless people. I can’t even withdraw 200 dollars of my money. Thanks but you are fired.
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December 2023 by Charles Montgomery
Went to make a ATM transaction at 7:40 in the evening and it's pitch black, no lights at or around the ATM. I had to use my phone light just to see where to put the card in on the ATM and with all the woods and bushes around if it wasn't it being in a rich neighborhood I never would have pulled up. I felt like I was going to get robbed the whole time. In my my whole life never been to an ATM that dark in that area you should never be like that you should never be like that. Pitch Black with no lights at all very dangerous
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April 2023 by Young R Lim
It's an outrageous experience. I have personal and company accounts with pnc bank. I usually use the Frisco branch, but I stopped by this branch near my house today because I suddenly needed cash. I gave to jamie(bank clerk) personal check, driver's license to check the distribution, and a pnc credit card. Since I was going on a trip, I asked for a large Bill. Bank clerk jamie said that there are no large denomination bills, so he had to mix them with small denomination bills, and that the my driver's license was expired. so he couldn't confirm his identity, so he couldn't withdraw it. I inquired about the verification process with my credit card or online banking, but they said no, so I went home and revisited with a temporary driver's license. Bank clerk jamie looked at my temporary driver's license carefully to see what was wrong with me, and then avoided work, saying that I should ask the manager again. If you cannot verify your identity even with a provisionalㅓ license, how can customers do their banking work smoothly? Later, the branch manager withdrew the money in large bills. Even though there are large denominations, they do not provide the services that customers want. I think he lacks a lot of customer service attitude or education. Friendly customer service is required.
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February 2023 by Parthasarathy Rajamani
Best service and Customer friendly. Damon guidance and care towards customers are great!
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January 2023 by Gucci 360 Aka Adrian
When adding a new bank to your portfolio goes Wrong the branch manager Nicola is a Joke. She was in back talking to the other workers about something on their phone and when she was asked to help me told me she was busy the remaining of the day and to schedule for later this week. These banks are SO UNPROFESSIONAL ITS GETTING TO WHERE IM JUST GOING TO STICK W LARGER BRANCHES WITH PROFESSIONAL EMPLOYEES BOA AND CHASE APPARENTLY THE WAY TO GO
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October 2022 by Roberta L
They are always very helpful every time. Nicola the branch manager is extremely helpful and also Damon always ready to assist in person or online we are thankful for the help and great guidance they both give always.
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October 2022 by Roberta Lawkin
They are always very helpful every time. Nicola the branch manager is extremely helpful and also Damon always ready to assist in person or online we are thankful for the help and great guidance they both give always.
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June 2022 by Jordan Busansky
I didn't get names unfortunately but the lovely tellers assisted me with replacing a stolen debit card. Incredibly customer friendly. If I lived closer, I'd bank here more often!
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May 2022 by Joey B
Had a great experience here today, Jamie, the clerk in the front, was great. Super polite but also really quick at handling my business for me. One of the better PNC locations in my opinion.
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May 2022 by Y Jones
Kevin O. went out of his way to help with the international wire and other account concerns. He's very professional and patient. I'm very pleased with my experience.
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February 2022 by sonyminolta minolta
First time visiting this location. Very friendly staffs at the teller line as well as the personal banker.
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November 2021 by D R
During the BBVA to PNC transition this branch was very helpful. Damon Holt was a superstar.
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November 2021 by Nicoleta Chouinard
Very bad experience so far! I am being charged fees I never agreed to, or I was unaware of,, after transitioning from BBVA. Customer service is poor, I have been hung up on.
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November 2021 by Public Google Account
During the BBVA to PNC transition this branch was very helpful. Damon Holt was a superstar.
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February 2021 by Dede M.
I've been told that the bank is temporarily closed. I've asked to have access to my security box and was told someone would call or email me a time to do that.... several days later / I have heard NOTHING!!!!
