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March 2023 by Kim S
I had to buy a formal dress for a gala event, and this Dillard's has such a vast selection and in many sizes. I had already been to many stores. The woman who works in Dillard's formal dress department is also so lovely and helpful. I was so happy after trying on 10 dresses to finally find one! I felt like a bride from Yes to the Dress! Lol.
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January 2023 by Jewlz Buelna
Their customer service is extremely rude I had bought a white sweater it had makeup on the inner neck line but it was the only one in my size so I bought it knowing I could probably get it out I ended up not wearing it i tried to return it the next day and they wouldn't take it back when I bought it that way you go into a store and you find many sweaters or shirts with makeup on them from people trying them on so it was not right the tag was still on and I had a receipt from the buying it the day before stick with Nordstrom way better customer service.
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December 2022 by Ken French
What great customer service! The staff was very attentive to our needs. It was a welcome change in the retail world. Thank you.
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October 2022 by SMorz
I work at the Shops at Willow Bend, and I went to Dillard's in search of a pair of socks. I just wanted some soft, pink, fluffy socks. After I picked out a pair, I went to the closest register, which was in the luxury brand handbags. The salesperson refused to acknowledge my existence even when I was standing 3 feet away. I wandered around for a good ten minutes trying to find someone who would make eye contact with me so I could pay for my $10 socks. 0/10 would not recommend.
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September 2022 by A Flou
Nice place but it is not that organized, you will find a lots of deals in the women shoes section but not for kids! I couldn’t find any good deal for the dresses i bought few items as i am shopping addicted :) i cant go to a store without buying something unless it is really bad :)You will find more dresses options on their website but be carful the fabric, it is not the same as it is in the photos.
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April 2022 by Lia F.
Every few years my husband decides he needs new Levi’s, so off we go to Dillard’s. This time he didn’t find his 550 in his size, but being the flexible guy he is, he tried another brand.Dillard’s was very well lit and the displays appealing.
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April 2022 by Live Life
I lovvveee this location! Depends in the department for the customer service worth bragging on. Dylan at the M.A.C. counter was amazing. I had great customer service from a lady in men's shoes. Womens shoes was short on staff for the volume of clients however once attended to I purchased some really jazzy shoes. Would recommend this store for all retail therapy for any occasion.
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April 2022 by Melissa Ngov
The shoe department is fantastic. I’ve been searching for wide sized 11 bedazzled shoes for my wedding and the gentleman Fortune— was THE BOMB! He helped me find the shoes in my size online and even ordered it for me!In addition, he took care of my mother’s return and made it easy!Thank you so much! Y’all need to take care of him!
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January 2020 by Eyvette Espie
no service was horrible.
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December 2019 by Sharon Shelly
On Black Friday, I went to Dillard's to purchase a Hart Shaffner suit. The sales guy was so much concerned with making the sale that it seems like he was not honest in his transaction. The suit needed some alteration and he said not to worry and made it sound like Dillard's had an onsite tailor and that it was not a big deal. He quickly rang up the sale and without mentioning any charges for alteration, he sent us upstairs to Bong's tailor. The lady there promised to return t
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November 2019 by Hariji Noensie
quality products and prices are reasonable, shop attendants are friendly
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January 2019 by soroor Mehr
You choose 2 worse people at checkout for your brand, BCB.. , not friendly at all. And also bad for Dillard's .
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December 2018 by Soumya Banerjee
BCB is nice cloth shop in north park.They have different types of clothes.I reduced their one point as some time their cloth qualities are good .Some type the quality of clothes are not nice but the price is high.staffs are nice and professional.
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June 2018 by Amanda White
This makes it my favorite Dillard's