-
January 2024 by Jaylyn Niswanger
Kimberly has been amazing through our process of choosing new tile for our bathroom renovation. I can’t speak highly enough for her professionalism, knowledge, and just our overall experience here. I will refer anyone to Bedrosians and will also come back for future projects. By far the prettiest show room and selection with great prices.
-
November 2023 by mtk 09
Great customer service!! Cheyenne was very helpful and informative over the phone would recommend her!
-
October 2023 by Dee At
This place is not very transparent in the sales process. I purchased tile and paid without them telling me there were any special surcharges. I do a lot of projects but first time buying here and likely last time. They charge an auto surcharge of 8% of your order. The guy on the phone was super uninterested when i called and asked what that was and why was it not pointed out as a surcharge. He said that is their surcharge to get the tile to their store. That should be included in the price or pointed out on their own website. It was not listed anywhere or mentioned outside of them sneaking it into the bill. Lack of transparency is not good for future business. Be aware!
-
September 2023 by Melissa Corpuz
I am a local designer and we have completed nearly every project of ours utilizing this location. Saeed and Kevin are the best in the business. We know we can rely on them for accurate product knowledge, timely responses, and the most friendly service. In my experience as a designer, these guys are one of my best finds. I highly recommend them to anyone no matter the size of the project.
-
June 2023 by Morgan D.
I bought tile for a bathroom remodel. It was backordered without informing me. When I followed up, it was reordered twice. It took 4 weeks and dozens of calls to finally get the tile. Their customer service is the worst I have ever encountered. It seems they do not care about their customers at all. I wish I had looked at their BBB status before I bought from them: grade F !!! I agree with this score. I will never buy from them again.
-
May 2023 by Patrick Lai
Terrible delivery experience. They wanted to leave the tile on the curb 30 ft from my house. They have a cart to roll it - it wasnt even a heavy left. We literally had two cases of tile. Do not order here.
-
May 2023 by Michelle Escamilla
Beautiful ensembles of fantastically designed tile and stone for unmatched looks I have ever seen. This is the place where design dreams are birthed.
-
January 2023 by Marilyn Redwine
Sawed was amazing! Helpful,and extremely efficient. Would recommend him to everyone for help and advice. Simply awesome!
-
January 2023 by C F
Saeed provides great customer service and knows the products very well. Our company has continued to work with Bedrosians for many years now and they always have new and quality tile selections. We highly recommend shopping there! Midtown Partners
-
January 2023 by Gregory Lee
Saeed is the man to see, answered our questions and was very knowledgeable, great selection I do recommend stopping in to see everything in person versus online.
-
January 2023 by Motofreakk !!
Beautiful showroom. Up to date, trendy product. Highly recommend!
-
December 2022 by Nora P.
The customer service was fantastic! I felt a little overwhelmed when walking into the showroom because they have so many beautiful tiles to choose from but Monica Sanchez was able to help me pick out all the tile I needed for my bathroom renovation. She truly made the whole process very easy and made me feel confident about the tiles I selected. She was very knowledgeable and patient. Ordering and picking up was also very easy! I will definitely recommend Bedrosians Tile and Stone Plano.
-
August 2022 by Adam Matthews
Nice tile, poor delivery and customer service.No attempt was made to contact us to arrange delivery, 1000lb pallet of tile was just left on the street/sidewalk without signature.
-
July 2022 by Phil Holder
Really liked their selection.
-
May 2022 by Erin Russell
Ordered multiple tile samples. $20 shipping and not only is it only one tile per sample…it’s not even the full shape of the tile….it’s a tiny chip?! Not worth it at all.
