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July 2023 by Ambrecia Gambrell
We had a great experience buying our bike at this bike shop, GREAT CUSTOMER SERVICE and very helpful while helping me pick out the right bike for my son.Would definitely recommend ??
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April 2023 by Jason Kooner
I like this place because I can trust them. Brian (mechanic) always gives honest cost options for repairing or replacing worn parts. I like that the mechanics work right there out in the open and don't mine being interrupted with questions. I've learned a few things form these guys. I bring my recumbent here for repair and have always got it back in a timely manner which is great because I ride to work.
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March 2023 by Saul D.
Best bike shop in North Dallas! Extremely friendly and knowledgeable. Brian took the time to clue us in on every aspect of our bike tune up. I wouldn't imagine taking my bike to anywhere else!
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March 2023 by Christopher Reynolds
My bike was down for the count. It would not shift gears and the tires were rotted. Bicycle Evolution got me back up and running in record time. This business is friendly, knowledgeable, fairly priced, and they have everything you need to get back on the road. I am constantly impressed with this shop. If you are in Plano, come by and give them a shot, they will not disappoint!**Update: I burst a tire when hitting a pothole in the road!!! :0 :(1 had to walk my bike for quite some time before being rescued by my wife.I brought my bike in and got expert advice from the owner/manager about tire thickness, tube size, and tread options. He also taught me how to change a tire, free of charge (with some expert advice to make the process easier). That's expertise and service you don't see every day. I am continually impressed with Bicycle Evolution and can't recommended them highly enough.**Update. Had ANOTHER flat. I have bad luck. But when you have bad luck, it is great to have bicycle evolution to help. They replaced my tube for free because it was in warranty and got me an updated tire patch kit!! I am back on the road again!
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February 2023 by Chris R.
My bike was down for the count. It would not shift gears and the tires were rotted. Bicycle Evolution got me back up and running in record time. This business is friendly, knowledgeable, fairly priced, and they have everything you need to get back on the road. I am constantly impressed with this shop. If you are in Plano, come by and give them a shot, they will not disappoint!**Update: I burst a tire when hitting a pothole in the road!!! :0 :( I had to walk my bike for quite some time before being rescued by my wife. I brought my bike in and got expert advice from the owner/manager about tire thickness, tube size, and tread options. He also taught me how to change a tire, free of charge (with some expert advice to make the process easier). That's expertise and service you don't see every day. I am continually impressed with Bicycle Evolution and can't recommended them highly enough.
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January 2023 by Neo Kent
Welp dunno about any other products but this place was super knowledgeable about what I needed and I got exactly what I ordered it was a bike inter tube for the se blocks flyer for my 10 yr old I went to 2 other places in person in the south jersey area and they sold me whatever they thought would work because they didn’t have the exact tube that came with the bike! Love this place
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December 2022 by Dennis Ware
The kind of service that only comes from caring about what you do. Went to two other locations and they aren't worth mentioning compared to B.E.
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October 2022 by Yahya Sadi
PRICE: I was told it'll be $40 to replace 1 left side gear switch. Charged me $75z It was ready in 2 weeks after I was told it’ll be ready in 6 days.TIMING: I was told to come pick it up in 6 days, but was ready in 15. When i called to ask if it was ready, "Well did we call you saying it was ready?"FLAT TIRE: I turned the bike in with rear tire fully inflated, but got back a flat tire. "it is torn and damaged, nothing we can do about it."I was kind of hurt to be honest that i was told $40 and then charged $75, so after almost a month came back to write the review.
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September 2022 by Mike Hall
Stopped to shop for accessories and inquire about general service on a Catrike. They took a lot of time to answer questions and advise me. Very open and friendly, Brian the mechanic was very helpful.
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September 2022 by Nathan McGregor
This is a great shop with great service. Go see Doug, he'll get ya fixed up!
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September 2022 by Andrea R.
Great store! Just needed a flat fixed and they repaired quickly. they also have an amazing variety of great products are really good prices. Super friendly and courteous staff. Will definitely go there for all my bike needs!
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August 2022 by Kevin C
We took our 2 hybrid bikes in for service and left them, and the tech had them done ahead of schedule. Tech seemed to be experienced and did a good job, and pricing is fair. Would definitely use them again.
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August 2022 by Amy Lopez
Very friendly and helpful getting my bike tuned up and ready!! Quick turned around too. Was upfront about the supply shortage but he had all the parts!
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August 2022 by Britt H.
Repaired our bike without a lot of hype. Fixed what needed fixing. Priced very reasonable. Professional and friendly staff. Great selection off bikes.
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June 2022 by Zach Skills
Got a bike for my son last month , so far so good, he is so happy with it, we brought it to the shop for a check up, and the guys there were very friendly and professional.
