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August 2024 by RM CP
The staff was not so friendly & not supportive and hesitant to replace the not so good looking instrument at the yearly renewal. They have asked us to upgrade the package to get a replacement for the similar of what we rented in the prior year. We have closed our account then moved to Dallas Strings. I don't recommend this place to anyone who prefers professionalism, respect and customer care.
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July 2024 by Tracy Y
This trusted violin shop I grew up with and always go back too! Great customer service! Thank you for being around Plano!!
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April 2024 by Daphne Gan
Great and easy to get rental for my child!
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November 2023 by Brian Baca
Their determination of the issue and recommended repair of my voilin was spot on and cost conscious. The repair was fast, yet professional and inconspicuous. I'd highly recommend then for wooden stringed instrument repair.
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November 2023 by Swamy Biru
Very! Helpful.
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November 2023 by Linda R.
Reasonable price for bow rehairs. Two bows, and they were done in less than a full day. Will go back next time I need work on my violin!!
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September 2023 by Ray Morris
Took care of a needed adjustment quickly and affordably, without trying to sell me a bunch of stuff. Cadenza will be our violin shop from now on.
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August 2023 by James G.
Knows what to do when asked towards restoring an antique violin. Very honest about the worth of the instrument and made insightful recommendations.
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April 2023 by Stephanie S
We came in for a fitting and a rental. The process was very easy and the man working there was very knowledgeable. Prices are very reasonable. They got us everything we needed to be on our way including a book.
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November 2022 by Chandra Pottipati
Nice selection of step up violins.
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July 2022 by Shiri S.
I took my cello to Cadenza Violins to get the instrument looked at and the bow rehaired. I was really impressed with how affordable their rates were because I'm used to instrument parts costing so much. I was able to get my bow rehaired, soundpost replaced, and buy a wolf eliminator all for $110. The repairs were done within a few days and everyone I interacted with was very friendly, professional, and knowledgeable.
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May 2022 by Anais S.
Affordable violin rentals clean store. Knowledgeable and friendly staff. I would recommend to go in on a weekday if possible. The weekend I stopped in, it was a little busy. Yet I was not rushed in anyway due to the volume of customers.
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April 2022 by TJ
Came in for a Emergancy string replacement and Rex was so helpful, quick, and kind. So glad to happen upon this place, and coming back to get our next violin. Highly recommend.
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March 2022 by Vijaykumar Gopal
I just stepped in with my own violin( Not rented from this place) to do string repair. He said strings are fine but I will help you to do the fine tuning. He fixed the strings quickly and also fine tuned it. He said I don’t charge you as it’s a very small fixes. You will love this place as they are taking care of the customer like anything!!!!
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February 2022 by Sara Thomas
Really friendly, and they had a 'closed signed' but I explained to them that their website said otherwise and they let me in. Really good service.
