-
March 2024 by Ari Brown
Amazing quality of work comes out of this shop. What got fixed looks factory fresh and the only thing that keeps me from giving 5 stars was an experience a family member had while checking on the status of the repair. Other than that hiccup they do great work.
-
March 2024 by Kathleen Clark
I would definitely recommend using this business. They were so helpful and totally exceeded my expectations.
-
March 2024 by Maya Beauduy
Excellent work great customer service
-
March 2024 by William Woods
Excellent repair. Chris Pak was amazing! Thank you for all of your help.
-
March 2024 by Bill Persefield
Prompt, courteous staff and work was completed ahead of promised-by date. The work they did was very good, and our car looks as good as was when it was new.
-
February 2024 by Jagadesh Yellapu
Cailber Collision Plano has provided excellent service for my car repair!
-
February 2024 by Melissa M
I took my car back to Caliber for a small warranty fix from a repair about a year. I was met by Jennifer who was friendly and kind. I then spoke with GM Mathew and Evan who looked at the issue and immediately took my car back to fix. Evan then answered a couple of questions I had about my car. This was a very positive experience and I would give them more than 5 stars if that was an option.
-
February 2024 by Jada Haycraft
I had the best experience with this location of Caliber! I recently had my car in a different location, and can confidently say the team on K Ave in Plano went above and beyond! Tim was my point of contact and he did a phenomenal job at keeping me up to date on the status of my car and met the deadline he gave me. Everyone I interacted with was very kind and helpful. I certainly hope I don’t have more car trouble anytime soon, but if I do I know exactly where I’m going!
-
February 2024 by Sharon Mitchell
Everyone that I dealt with was very courteous and knowledgeable about their part of working there. Mike was great and kept me informed. Would use them again.
-
February 2024 by John Broady
My Mazda got hit by a deer and the damage was pretty bad. I took it to Caliber (through Farmers Insurance) and I was happy with my repair. The car looks great. At one point I wanted more updates than I was getting, and I appreciated the manager contacting me to make sure I got what I needed.
-
February 2024 by Jessica Jeffrey
The team at Caliber Collision on K Avenue in Plano did an amazing job. I am 100% satisfied beginning with the reception area (Jennifer) to my service advisor (Mike). I like that they updated me every step of the way via text. My vehicle returned cleaner than when I left it! Good job, Caliber Collision!
-
January 2024 by Troy Johnson
Worst service i have ever seen...they literally shipped my car to another shop after completing dismantling it without sending any of the parts....most dishonest people out there..I highly recommend you never take your car to these people!!!
-
January 2024 by John Gonzaba
Excellent work on my car! The car was finished before the estimated date.
-
December 2023 by Alexander Webster
Christfer Pak is probably the most friendly and polite person I have ever met in a customer service setting. He constantly kept me updated and let me know as soon as an update with my vehicle was available. Highly recommend Caliber.
-
December 2023 by Jamie johnson
I had a great experience with Calliber while they repaired my vehicle from a hit and run. It was a very stressful situation for me and I feel like the whole team went out of their way to make sure I understood the process and I didn’t feel overwhelmed. The communication was excellent. I didn't have to reach out to them for a single update, they beat me to it every time. And when I got by vehicle back, they had detailed it for me, which I didn’t expect. And when the car rental company would not come and pick me up when I dropped my car off, they offered for one of the mechanics to give me a ride. I did not expect that and I was so grateful.
