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June 2023 by Amy Valceus
Friendly staff. Clean van.
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April 2023 by Karissa Threadgill
The best rental experience I've ever had!!! Needed a 15 passenger van for 1 day and found Capps online. The Ford Transit was clean, in great condition and easy to drive. Nice customer service and straight to the point. No hidden fees - appreciated that he didn't try to get me to add insurance since I already had my own to put on file. Convenient location and drop off return process! Will definitely use again the next time I need to transport a group of people for a celebration or large fun outing!
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March 2023 by Alastair Hunte
We rent cargo vans and moving trucks all of the time when taking AV equipment to out of town events.Capps reservation process is simple & easy, their staff is amazing, and the cargo vans we rented were almost brand new & loaded with features.We also liked that the flat rate daily pricing included 200 miles, something that our previous company didn't offer.The only diasapointing thing is that they don't offer full coverage option on cargo vans. They only offer liability insurance at an additional cost that only covers the other person's vehicle in an accident. Your insurance is responsible for anything that happens to the van.Since their competitors offer a full coverage packages, even though we like Capps better - this is a deal breaker that might force us to go back to our previous company.
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February 2022 by Rockamus Prime
We had a last minute desperate need for a 15 passenger van for my daughter's wedding and with a single call to Capps Van Rental, they found us one in Plano, had it gassed and ready to go in less than an hour ☺️Needless to say, the bridesmaids made it on time ?Thank you for the support and kindness.??
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September 2021 by Don M
Super nice and helpful service. The manager drove a van up to the door and allowed me to inspect it for our upcoming trip. He was professional, courteous and helpful. A++++ Thanks
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May 2021 by Donald Morgan
Super nice and helpful service. The manager drove a van up to the door and allowed me to inspect it for our upcoming trip. He was professional, courteous and helpful. A++++ Thanks
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November 2020 by Arturo Juarez
Professional staff ? i recommend
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August 2020 by Amanda Delapass
Amazing service. The gentleman there made the rental process extremely easy. Everything was up front and the van is amazing. Clean and roomy for our family. Highly recommend this location. Impeccable service.
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April 2020 by D Moore
Great customer service and great vans. William is great. I highly recommend
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August 2019 by David Cook
Very professional the only thing they could have done better which had a full tank of gas
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April 2019 by philip castilleja
Arrived when it first opened
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March 2019 by philip williams
Very nice people and good prices on the rental
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January 2019 by Larry Missildine
Great staff
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December 2018 by Guy H.
If you need a 15-20 passenger van this is your spot! I needed a comfortable van to carry 15 family members to a few holiday functions around Dallas then to look at Christmas lights. The Capps location is convenient and the service is excellent. Id never rented or driven a van like this and they made it simple. Explaining everthing from stem to stern. I couldnt be happier. They provided me with a modern, clean well maintained van that made our family outing very enjoyable. Highly recommended.
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September 2018 by Cecilia Mack
Great experience. Edited the incorrect reservation with no problem .
