-
January 2024 by Ramona J.
I have been getting my oil changed and cars inspected at this location since 2009. Today January 25, 2024 I went in to get an oil change. I pulled up to the bay and parked my car like I have done for the last 15 years. The guy inside the shop motioned for me to pull my car forward into the bay (first time in 15 years that this happened) I complied. I drove forward and he was glaring at me the motioned to go to the left and I did he then started shaking his head and acting angry. I had just got there hadn't said word to him. Then he motioned to stop and told the other guy just forget it. Told me to get out of the car. I asked him why he was upset at me when I had not done anything wrong. He said he wasn't angry when he clearly was. The other guy started laughing and so did the manager. Complete bullies and it's clear to me that they are friends with the Plano Police Department and target innocent people that the cops do not like. Don't go to Car Spa if the Plano Police don't like you!
-
January 2024 by Justin Foster
My experience getting my oil changed at Car Spa was very quick and simple. Kevin did a great job of walking me through what I needed. He was friendly and efficient. I will definitely be back because of his kindness and good work.
-
December 2023 by Tracey Griner
Took my truck in for detail, oil change and inspection. Will in the garage was so very helpful and kind helping us determine the best options for what we needed and was not pushy at all - just explained as we asked questions. Then Paco put a terrific shine inside and out on our little old farm truck and was also very accommodating. Was nice visiting with manager Mark and it was easy to see why we had such a great experience. Top down customer service. Way to go Car Spa for hiring amazing individuals who truly care and want return customers.
-
December 2023 by Sandy W.
Your prices have gotten way too expensive. At $38, for a regular exterior and interior this will be my last visit.
-
December 2023 by M R
Kevin and Ryan took real good care of my oil change needs. Very friendly, through and professional with smiles. Currently have Car Spa car washing ultimate membership and will ensure I continue my vehicle oil change needs taken care of there too
-
December 2023 by LaTroya Wilson
I went to get an oil change & as soon as I stepped foot in the door I was greeted properly! Kevin had great customer service skills, gave me a great deal on my oil change & an additional coupon. I did not have to wait too long at all, I was done within 20 minutes. Also a shoutout to Mark as well for taking care of me and being so kind! I will be back for any additional services on my car! ?Service: Auto detailing
-
November 2023 by Richard Eller
Just needed a quick exterior wash of our Honda pilot, it lives outside a lot! Really fast process to check in and select what you need - never have to leave the car! The guys spent a lot of extra effort power washing and scrubbing the front end and back window to get all the dried crepe myrtle blossoms off. They are really good about going that extra mile to get things right. Much appreciated!
-
October 2023 by Zain Hemani
I recently had the pleasure of visiting Car Spa, and I couldn't be happier with the experience. What truly stood out was the exceptional service I received from Mark G.From the moment I arrived, Mark's professionalism and commitment to customer satisfaction were evident. He took the time to listen to my specific car care needs and offered valuable insights into the best services for my vehicle.Mark's attention to detail was truly remarkable. He went above and beyond to ensure that my car received the utmost care and attention. When I saw my vehicle after the detailing, I was absolutely thrilled with the results. It looked like it had just rolled off the showroom floor, both inside and out.What sets Car Spa apart is not only the quality of their work but also the warm and welcoming atmosphere created by Mark and the team. Mark's friendly demeanor, knowledge, and passion for car care shone through, making my visit a pleasure from start to finish.I left Car Spa with a car that not only looked immaculate but also felt rejuvenated. Mark's expertise and dedication to his craft truly made a difference. If you're in search of top-notch car care and exceptional service, Car Spa and Mark G. are the perfect choice.I will undoubtedly be returning to Car Spa for all my future car detailing needs, and I highly recommend their services to anyone who values quality and professionalism. Thank you, Mark, and the entire Car Spa team, for taking such great care of my vehicle!
-
October 2023 by Tony Tomlinson
The Car spa team did an excellent and very thorough job of cleaning up my car before I sell it. Very professional and very respectful staff!Services: Polishing
-
September 2023 by Jazmine D.
Good service and Ladarius was very helpful and had great customer service. My car detail was also done nicely and they took their time. Anything I didn't like or saw they would fix immediately.
-
September 2023 by Eric Ingle
Visited this place because of a discount offered at work. Turns out the discount was a sham- the cost of one time services far outweigh subscribing for unlimited service. That should have been a clue. The employee who initially helped was more interested in making a sale and didn’t get the service request close to right, so i went in and immediately cancelled the subscription only to get billed again the following month. Went back to the location and the employee at the desk was unable to handle the error but said they would pass it along to management. It’s been a few days and I still haven’t even received even the courtesy of a phone call. Can’t recommend this place at all.
-
September 2023 by Julie Chapman
These guys are awesome! Special thanks to RYAN, Cliff, and Mark. They make my 13 year old Lexus shine! Got many compliments. The do an extraordinary job! Almost like a car detailing every time l cone. Thanks. Julie CService: Auto interior vacuuming
-
September 2023 by misty david
I visited Car Spa on Park Blvd this week for my cars State Inspection. Once my car was finished I had them park it for me as I went for a coffee with my husband while they were performing the inspection. When we came back to pick my car up I tried to start it and the battery was dead. (It was weak anyway).I went inside to ask if they could jump it for me. The store manager (Mark) was so nice and helpful and he came out with his portable jumper and tried to jump my battery. However, his portable jumper was weak because they had already jumped 2 cars that day.It was hot out, about 96 degrees and we were sweating in the hot sun. Mark didn't bat an eye and went inside to get jumper cables. He returned and got my battery jumped, and I was going straight to the auto parts store for a new battery. I went inside to thank him again and the other Mark (there's 2) was nice enough to give me some coupons for my next wash and they sent me on my way. This all happened on Monday.I returned today to get my other car washed and Mark came over and talked to me and was glad to hear I got it all taken care of. He watched his crew while they cleaned my interior and he really cares about his customers. I am so happy to know that this particular Car Spa has new management that takes customer service seriously. Both of these guys went above and beyond for me and they are involved with the business. (Not sitting behind the desk)I live really close to this store and they have earned my business again. Good customer service is hard to find these days, and these guys are doing a great job of it.
-
September 2023 by Jerome Sullivan
Very Pleased. Customer for Life. I have used the company (here and other locations) for several state inspections, and never even used the free car wash. This time, I decided to take my car in for an oil change, and added the outside car wash and inside car cleaning service. Turns out that this is a great place to trust your car for all services! The crew was top-notch, and even if they were short handed, they did let the customer(s) know. Super pleased with the overall quality of the platinum interior/exterior service, and my car looked fantastic! Everyone was friendly and efficient. I will now highly recommend this place to everyone at my work!Attaching a picture. Although the pic is not helpful or very good, it was the one that I took while waiting (:
-
September 2023 by Bennett Zhou
I recently visited this car wash store getting a state inspection done. The added bonus of a free car wash made the experience even better. The service was top-notch, and I was pleased with the overall quality. The staff was friendly and efficient, and my car looked fantastic after the wash. I highly recommend this place for both its professional service and the added perks.
