Carrington Mortgage Services, LLC
Mortgage LendersHours:
6100-6200 Tennyson Pkwy suite 100 & 210, Plano TX 75024 Hours
About Carrington Mortgage Services, LLC
Carrington Mortgage Services, LLC provides mortgage lending and servicing. Reviews highlight excellent service from their teams. Customers describe the process as seamless, with staff being honest, professional, patient, and prompt. Employees are noted for listening to problems directly and creating solutions, with one customer calling the outcome a miracle. Several reviews mention outstanding follow-up and processes that made transactions easy, even in situations where other banks declined service. Staff members are consistently reported as responsive, courteous, and upfront, keeping customers informed throughout. They take time to find answers and make clients feel like family. Overall, customers express being very happy and pleased with the customer service, stating they would recommend Carrington again and again.
Most Recent Reviews
July 2025
Mr. John provided outstanding customer service. He listen to my concerns, answer all my question, and provide constructive feedback. He is also, kind, and empathetic. He meet the customer where they are.
April 2024
SHE LISENED TO MY PROBLEM AND INSTEAD OF PASSING IT TO SOMEBODY ELSE SHE MADE A SOLUTION OR A MIRACLE AS I CALL IT. I HAVE TO THANK GOD THERE ARE STILL PEOPLE LIKE HER OUT THERE.!!!!!!!!!!!!!!!!!!!
February 2024
I have been with Carrington for a little over a year and I am so pleased. Any time I have had a issue their staff have been able to me find a solution. Very happy with the customer service.
More Comments(66)
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