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November 2023 by Eshia Shelby
I would give this place over a 5 star. I recommend any one looking for a car to come here. Every one is so nice outgoing and will get you in a car as promise. They work with you. My sales person was Denise she was quick and easy very funny and outgoing but also professional. I can keep going on and on how awesome this place is..
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November 2023 by Victoria Howard
I have always taken my car here since I purchased my vehicle in 2020. PAUL & the service lead (I apologize I forgot his name) are great & they always take care of my needs. I gave four stars only b/c it takes them a good two hrs to do an oil change & it is always unpredictable how much time you will spend there. However, I continue to go back b/c it is still the best service you can receive in 2023. Thank y’all!
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November 2023 by Bgal (Tjones)
My service rep shared expectations what should happen for this visit. I was given what recalls was on my KIA. I was given prices on what my service could cost before work was started. He may everything seamless. I waited in a clean comfortable room. Timely updates was given to me in a timely maker. All the staff very professional. My work was done before the time given. For that was done the price was very fair. My service rep very professional. Everything was fixed the first time.
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October 2023 by FrozzInc. 007
Johnny David and Earnest went above and beyond to meet my expectations the experience is mind blowing how they just give you the options and the rest is magical and memorable. I been to many car lots and they run your credit and you leave confused ? whoever hired these guys know business....I can talk a whole week about it, just come to Plano Kia and get the magical treatment frfr ????????
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October 2023 by Denise Von Husen
We all know how stressful buying a new car can be. I spent two days visiting dealerships, going to their online websites, calling, etc. So many salesmen were condescending, never called me back with answers, flat out refused to negotiate and wanted to charge me well above the msrp for things I didn't want or need. I was totally frustrated.The last call I placed on the evening of the second day of my shopping for a Kia Soul was to Central Kia and I got Michael Hunt on the line. I was already peeved by that time. I was upfront with him about what I would pay and what I needed. He, in turn, was friendly, helpful and eager to get my business and make things work. He even spoke to his finance manager while we were on the phone so as not to waste my time. When I got good news from him, I immediately headed to Central Kia and and the deal was done that evening.He spent time with me in the vehicle explaining all the features, we went for a test drive, and he fulfilled his promises on time and with great care. Honestly, the entire reason I have my new car and am so happy with the experience is Michael Hunt. He went above and beyond. He made the difference ? percent!
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October 2023 by Cara Jermstad
This was by far the best car buying experience I've had in my life so far! Our salesman, Bryan Lopez, was so patient and not pushy in the slightest. He answered all our questions and really helped us come up with a vehicle that was perfect for our needs. There was very little back and forth negotiating and seamlessly came up with a price that made us happy and comfortable. The part I was dreading the most, financing, was surprisingly easy and not stressful as well. No hard sell on warranties and everything was wrapped up super quickly. I'd highly recommend considering this place if you're looking for a car!
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September 2023 by Chas1ngm0ney
My first car, and it was the BEST experience I've ever had.Bryan was the best employee; without him, we would not have been able to find the ideal car over the course of the past several days despite our best efforts.
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September 2023 by Ann Taylor
Just bought a Telluride from Central Kia Plano. Had to pay over MSPR, but not much more (about $700). Definitely ask for Earnest Hughes. He is the best salesman I met. He was responsive and up front/ no bull. AND he didn’t bugged me with constant emails/texts. Earnest earned all 5 stars.
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September 2023 by Marie Simmons
I had an incredible experience at Central Kia Plano, all thanks to Jacob and Ernest! Their exceptional customer service went above and beyond to make my car buying process smooth and enjoyable. From their extensive knowledge about the vehicles to their patience in addressing all my questions, I felt confident in my decision. Jacob and Ernest truly prioritize their customers, making them an invaluable asset to the dealership. I'm thrilled with my new Kia and the outstanding service I received. Highly recommend them to anyone in the market for a car!
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July 2023 by Ariana Toledo-Diggs
This was my first time buying a car and Denise Sylvia was AMAZING. She helped me feel comfortable and allowed me to ask all the questions necessary without feeling tense in my lack of car knowledge. She made the experience smooth and I had the best time. She covered every aspect of the buying process and kept me up to speed on every step so I didn’t feel lost at any moment. I HIGHLY recommend seeing her when you go visit Central Kia of Plano. My car is beautiful, it’s everything I could’ve asked for and I’m so pleased with it and the whole experience around it. This whole thing wouldn’t have been possible without the great team at Central Kia of Plano. Thank you Denise for helping me make my first BIG girl purchase!-Ariana Toledo-Diggs
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July 2023 by Prasanna Ramya
I had a wonderful experience with this Car showroom. Especially, La'Dairean Lang, sales person, he gave me the best car price when compared to any other car dealers in Austin, San Antonio and Dallas. Also, he is very responsive at all times and coordinated very well with me until my car deal was closed. He made sure my whole car buying process was smooth. Also, he patiently explained me all the car specifications and showed all the features of the car very patiently. David, manager explained me warranty options well and was patient in answering all my questions. I was there and I had my car within less than an hour. Everything was kept ready before I came in. I am glad I took my car from them, it was a good experience and the best deal.
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June 2023 by Krishna Balaji
Recently took delivery of a ‘23 Kia Forte and found several issues/defects with the vehicle. I spoke to the manager who said that I take a discount and “live” with these issues. And then proceeded to ask to leave a good review so his dealership won’t be in bad light. No amount of fishing or bribing can change the true experience I had with the dealership and no discount is going to fix these issues.Had a couple of paint chips and interior trims that were not put together properly, the worst thing of all, was that only after I drove home, I realized that the forward facing camera cover was NOT EVEN INSTALLED and laying around in the trunk! What kind of brand new vehicle gets delivered in this state?I took delivery in Plano, but I lived in Austin TX, the manager Ed Maltos gave excuses with the fact that I lived out of town and parts delays and incorrect parts could be ordered when asked to be fixed. Not a good experience.
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June 2023 by Crystal Sheets
Jacob made the whole experience of buying a vehicle as easy as possible. Thank you for not being the stereotypical salesman.Jordan G made financing a breeze.I'll definitely be driving the hour and a half back here because of the experience we had today.
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June 2023 by Madison Hoyt
Earnest is the best car salesmen me and my family have worked with! We have now bought 4 cars from him and will continue to work with him on others in the future! He communicates, is efficient and very good at his job. Got me everything I wanted and more in a car! I can not express enough how great he is!
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June 2023 by Deana Halbert
Timothy Jordan is a huge asset to your Kia dealership. The finance manager was so helpful in explaining all the paperwork. Everyone we saw was most friendly. We even got to speak with Mike Johnson who was from my hometown. Great all around experience. ❤️
