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February 2025 by Rey Baltazar
I had a disappointing experience at this Chase Bank branch when I needed to get a few documents notarized. I arrived at 4:30 PM, well within business hours, but both clerks informed me they were too busy to assist. As a Chase Private Client, I expected a higher level of service and accommodation, but instead, I was turned away without any effort to find a solution. This lack of customer focus was frustrating and not what I would expect from a bank that promotes personalized service for its private clients.
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November 2024 by Boss Boss
Junk location
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November 2024 by Michael Kniatt
Nothing special it's still a bank that's owned overseas.
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September 2024 by Vickie W.
Nabaa was rude and not willing to help us she keep ignoring and chased us aways to go to another branch while she is doing nothing. What a horrible service.
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June 2024 by Kenny Rivardo
Drive through ATM not operational and no inside ATM.
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June 2024 by C6 GL
Slowest service of any branch I’ve been to in TX every time I come here.
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April 2024 by Hector Verenzuela
The service is very bad, I arrived at 3:50 pm at 4:30 pm the banker told me that he couldn't help me because it was already late when I spent 40 minutes waiting for him to help me and be able to say that and for an appointment 20 more minutes
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January 2024 by Sandra Davenport
I went in on Friday to get help with myApp and to have something’s deleted off my account. The young man at the counter where you do your deposits or withdrawals was so very helpful with everything I needed done!Great customer service
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November 2023 by Rana
The manager is clueless AND rude! She was busy visiting with a young man that worked there, and her answer to anything is “I don’t have to answer that”…. It was a simple transaction that another location was happy to do.Bad service and attitude, not just to me but a drive in customer also. She instructed her employee that “she didn’t have to answer that”….. I think she didn’t know why she can’t do anything. Skip this location.
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November 2023 by Maria Garcia
This Chase location is more worried about providing charging stations for electric cars than having working ATMs!!!! I've been here a couple times within 2 months and those times the atm is broken. There's no drive thru atm or an inside atm, and the only atm they have 90% of the time is broken.
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November 2023 by Huseyin DURU
Go Garbage Bank
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September 2023 by Joe Emprayil
Surprised by the bad reviews. I’m from out of town and was here to wire some money to a client and Karen was very helpful and upon asking for other options informed me of a way to send a counter check instead and save the $35 I would have spent on the wire transfer. Thank you.
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September 2023 by Nikhil Mahajan
This branch is closed on business days without any notice many times a year and there is absolutely no way for a customer to know when they will open back. Such a waste of a great banking location.
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August 2023 by Stephanie Guzman
I was greeted as soon as I walked in & Angie who assisted me was absolutely amazing!
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July 2023 by Clarissa Sanchez
THis atm NEVER works. It is out at least once every single week and it’s always the day I need to go. It is such an incovience as it is he only atm on this side of town. Do better. I have never had this problem at any chase