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September 2024 by Asad
Horrible service. Waited 30 minutes to find out there is no notary on site.
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June 2024 by Anto Pharmacy
Very bad service. The lady on the phone has time to sit there and talk on phone with me to schedule an appointment but when I asked for just a 5 minute notary service walk in, she said I need to make an appointment. Most other Chase takes walk in for notary service. Waste customer time and very bad service
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May 2024 by Govardhan Sai Panduri
Good hospitality and friendly manager
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May 2024 by Hasan Wasti (Hash)
ATM down.
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May 2024 by Nived
I've been to this branch because they were charging hidden monthly fees, couldn't get the issue fixed Instead they recommended calling customer care like bruh!
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March 2024 by Alejandra Villasis
Waiting for over 25mins with an appointment
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January 2024 by Trimor Krasniqi
Absolute waste of time. Worst Chase branch I’ve ever been to. Do not waste your energy and time to drive to this location just to experience poor quality customer service.
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January 2024 by Blake Mitchell
Hands down the worst branch of Dallas. If their ATM isn't working like usual then you can walk back to your car because they'd rather install car chargers than a vehicle accessible ATM that works properly.Wells Fargo across the street is much nicer, cleaner and seems to maintain their ATMs. Might be time for a bank change
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January 2024 by Yelper Y.
Used to be Bank One way back in the day before Chase took over. The staff needs to understand and know their product more as we've been disappointed multiple times having to explain to them our own account situation. The ATM outside is outdated and quite frankly untrustworthy. I never know if the patron before me put a skimmer on here or not. Please have more and better-secured ATM options.
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October 2023 by Maricela Avila
poorly trained staff
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September 2023 by Lillian Hernandez
My interaction with Natalia was less than satisfactory. I came in the o make a deposit for my job and I asked to use the bathroom and she asked if I was a customer and before I could answer she said no is just for customers. I let her know is rude to speak over someone and I was actually going to make a deposit for my empure and she should first listen. I have dealt with this same sass from her before I I didn’t appreciate it. She said she has not seen be before and I don’t know how she can remember every single person that walks in the branch but I know her and remember her. Besides her everyone else is pretty nice there.
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September 2023 by roman R
Doest accept certain id's when I use same ID at different branch. Plus horrible customer service
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September 2023 by Ayush Sheth
Worst place to put money
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July 2023 by MUHAMMAD AFTKHAR (Dr. ATTARI)
Drive through is bad,
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November 2022 by FireTheUNFRAGS
This branch needs to train it's tellers. Or better yet upgrade to a Drive up ATM.
