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February 2024 by Ari G.
I really like Chase, but this branch is a poor representation of the company. Definitely understaffed. They definitely messed up when they let Anvi go. She was the best. Needless to say, I don't plan on revisiting this particular branch.
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February 2024 by Jerrica Justice
Adam Ward was very helpful and kind, thank you!
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January 2024 by Nova L.
Clearly they are understaffed. I can understand that but they have horrible management. In need of better managers.
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January 2024 by Chris J.
The absolute worst manager I have EVER witnessed. Pegah the manager is unbelievable. Extremely unhelpful. She was extremely rude and the worst manager I have witnessed in any chase branch. Don't go here if she's still the manager. The rest of the staff are friendly and hard working.
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August 2023 by marcus brown
If I could give this bank zero stars I would. Unprofessional, Rude employees. The branch manager is a woman that should not be qualified to even be an entry level teller.
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December 2022 by Food lover 777
Needed to open an account, we didn’t know we had to make an appointment. The guy told us to wait, it will take around 40 mins. We waited, a lady came over and said we need to make an appointment as they were booked for that day and it would be a waste of time for us to wait. Well, should have told us that at the beginning.
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September 2022 by Kierra K.
Waited in lobby for 35 mins to close an account. I saw that employees were done with other customers and not helping out. Terrible service
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June 2022 by ooohlallaaa T
Needed to open an account, we didn’t know we had to make an appointment. The guy told us to wait, it will take around 40 mins. We waited, a lady came over and said we need to make an appointment as they were booked for that day and it would be a waste of time for us to wait. Well, should have told us that at the beginning.
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February 2022 by P Melt
Do not recommend
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November 2021 by Wendy Whitlock
After two fails by the 1-800 number customer service team, this branch was able to take care of my name change. They were friendly, efficient and made the process painless when I arrived. Huge thanks to Alondra and Alberto!
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August 2021 by Michelle L.
everybody here is so nice!!! easily handled my need to get past statements on a closed account and i'll definitely be coming back to this location if i need more help in the future :)
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May 2021 by Shahab Soltani
Jean soe you are so kindThanks for your help ??
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March 2021 by matana abehasira
The worse service ever !!!The manager don’t even try to helpI came with my passport and he didn’t let me order checks bcz I lost my driver licenseLol ...The result that she gave me is to go to Walmart and get a money orderWhat a bad joke ..
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March 2021 by J P
Worst service ever and unprofessional!!!
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January 2021 by Jordan Milliken
If I could give zero stars I would. I frequently make bank deposits for a large company. The first time I came to this branch the teller would not take my deposits. He insisted that there was an issue with the account. The manager came over and could not figure out the issue either. After waiting around for 30 min the manager was told by our chase corporate account representative that there was no issue and to take my deposits. The second time I came into the branch they told me they were understaffed and can’t take my deposits by walk in. They told me I have to use the night drop and come the next day to pick up my receipts. Huge waste of my time to make two trips to the bank. The manager told me the don’t want back up in the bank because of Covid, yet I was the only customer in the bank...I never will come back to this branch location the manager is zero help.