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April 2024 by Alexander Rithy (Alexanderr417)
I didn't even get a real portion of the protein ordered , 2 oz of meat for a whole bowl.
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April 2024 by RADHA KRISHNA M
The bowl was half full
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April 2024 by Landon Alvarado
If I could give it a 0 I would, employees pay 0 attention and half can’t even understand you so good luck getting your order right ?? (Side note: I also witnessed the General Manager send a customer to the very back of the line and re order because the employees also got her order wrong)
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April 2024 by Raegan H
visited here on April 17, chicken was nasty & unseasoned
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April 2024 by Shannon Goodgame
On 4/13/24 I placed an order through the app for pick up at 3pm. I show up about 3:10 to pick up my order and it's not done, but hasn't even been started. That wasn't the worst part, NONE of the workers would acknowledge the people waiting for mobile orders. The cashier would make eye contact with me then go help others in the line and ring them out. I finally had to step in the way of the line for someone to acknowledge me. Even then there wasn't a thank you for waiting, or asking if I needed anything they just asked for the name of my order, finally made it, and said absolutely nothing else to me.
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April 2024 by Andrew Posso
Placed a mobile order for pickup today didn’t think I had to triple check my order. I drive home and get ready for dinner and see that my bowl is totally wrong. So I had drive back to restaurant to tell my order is wrong. Everyone gave me an attitude and didn’t apologize for the inconvenience like if it’s my fault you didn’t do your job. Rude employees. I won’t be coming back here.
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March 2024 by Skylar Williams
Extremely tiny proportions, I kept asking specific foods and they would do the opposite or not at all. My burrito was wrapped so bad that when I opened it, it all fell apart. Worst experience I’ve ever had.
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March 2024 by Amore T
I have had past negative experiences here in terms of staff and sloppiness in food. But Friday was the worst thing that ever happened. As I began eating a bowl, I bit o something rock hard, likeporcelain. I was so shocked and started choking. I spit the food out but it was too late. Since then, I've been struggling to swallow. I don't know if I have an abrasion in my throat.I IMMEDIATELY CALLED CUSTOMER SERVICE AND THEY KEP CANCELLING THE CALL AND SUPPORT CHAT OR SENDING ME TO DEAD END LINKS.I was in tears. I have no idea what was in there. PLEASE PROTECT YOUR HEALTH AND DO NOT GO TO CHIPOTLE.I am calling the health department as they seem to be not worried about it at all showing no concern.
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March 2024 by Jeziel Ulloa
The lady who served me, her attitude was not the best, she was Hispanic, she seemed bitter, I asked her for 3 tacos, 2 soft veggies and 1 creepy with a little chicken, and all three with only rice and a little cheese, in the end she told her to the cashier that the tacos were 2 chicken and 1 veggie and with cheese and the cashier saw that it wasn't that, but she charged me for it, in the end I told her that it was only 1 chicken taco, anyway this helps me now not to return here to this chipotle again, I hope they teach more customer service to this lady who doesn't know and doesn't go overboard wanting to steal by putting extra food on customers without being true
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February 2024 by S D
I happened to notice past reviews for small portions sizes. I experienced the same. The servers seemed to take off the food they scooped in.
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February 2024 by Christian Wilson
Lady looked me dead in the eyes scooping a half a spoons worth of barbacoa. Didn’t even blink. The disrespect was crazy. Solid bowl though.
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January 2024 by Vamsi Krishna G
Chipotle Mexican Grill is an absolute delight for food enthusiasts like me! The taste of their dishes is unparalleled, offering a perfect blend of flavors that tantalize the taste buds. The menu boasts an impressive array of both vegetarian and non-vegetarian options, ensuring there's something for everyone. The freshness of ingredients is evident in every bite, making each meal a wholesome and satisfying experience. The ambiance is inviting, and the staff is always friendly and accommodating. Chipotle has truly mastered the art of delivering exceptional Mexican cuisine. A definite 5-star experience that keeps me coming back for more!
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January 2024 by princess plates
they gave me like a half of scoop of chicken and gave me the wrong
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January 2024 by Kendra Carroll
I visited on 1/4/24 and my bowl was watered down and non-appealing. I took it back to Chipotle and the Cashier was rude and I told her I couldn’t eat it. She recommended that I speak to the manager. So, I did. The manager was nice and she explained why my bowl was soupy. So, she re-made it and it was so much better..Thanks to the Manager for making it right!
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December 2023 by Javona Knowles
This has happened a few times. I order through the app and they call DoorDash. DoorDash driver say they delivered the food and they didn’t. It’s so difficult to reach Chipotle when this happens and DoorDash always refer back to them. It’s so frustrating because it typically happens when I’m the most hungry. My directions said to hand the food to me. They didn’t. They “left it in a safe space” as you can see the picture could have been taken anywhere and was definitely it handed to me as requested, smh
