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December 2023 by B D
This is a clean, exterior and interior hotel. The hot Breakfast is well stocked and attended too. The staff is professional and courteous. My room was very clean and refreshed. The bathroom was very clean and all the fixtures worked properly. The only concern I had was that the deadbolt didn’t slide into the slot.(alignment was off). The area around hotel is well lit and it appears to be a safe area. The hotel is near the freeway but the rooms appear to be well insulated because the freeway traffic noise is minimal.
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November 2023 by Dustin Rowan
Over all I would recommend this location to my friends. The only thing I would like to see improved are the cleanliness of the carpets. I walk around my room in white socks and they were black due to the dirty carpets.Rooms: Carpet was dirty.
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November 2023 by T. B.
The room was very comfortable and clean. The front office staff was extremely helpful and always pleasant. The hot breakfast was good and tasty. It had a variety of food, both hot and cold. There was something for all of us. I would recommend this hotel to others.
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November 2023 by Preston Gross
We showed up and did not have to wait. We were greeted and checked in. We were showed the evaluator and we were off. The room was great too. Great job.Rooms: The room looked great as soon as you walk in. We did have a like that was flickering. I told the front desk as we were leaving. She took down the problem. I am sure it will get fixed.Nearby activities: We were in the middle of everything. There were activities within walking distance.
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November 2023 by Eric Adame
Drove 7 hours to get to the hotel. My wife and I used points for the stay and regularly pay for ourselves and employees to stay at numerous choice hotels around the nation. They refused my ID at check in since my wife had booked the reservation. The person at the desk demanded she get her I’d which was locked in her suitcase. So, in the lobby, my wife, which spends over $3000 per month with choice hotels, had to open her things and get her Id because they would not accept mine. That is how they treat their diamond members.Then we get to one of the 2 rooms we reserved and it smells like cigarettes or some type of smoke.Horrible experience. We stayed at cambria across the way last time and thought we had booked there again. Big mistake! Take your business elsewhere.
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November 2023 by Pretty Precious
I frequent this hotel whenever I'm in the area (which is often) and I've never had an issue with my stay until my most recent visit.There were several cockroaches in my room (mostly in the bathroom but spotted one on my food bag shortly after). Initially, I spotted baby roaches, which is a clear indication that adult roaches weren't far away, and sure enough, they emerged.I called down to speak with a manager the next morning to request a refund for my second night, as I planned to vacate the hotel. Instead of apologizing or expressing empathy towards my experience, he was instead more concerned with why I didn't advise the night attendant.
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November 2023 by jigoku
I stayed with my partner for 3 nights and it was comfortable and pretty clean for the most part. People at the front desk were quick and helpful.
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November 2023 by Karen Gehrke
Great check in got us a nice room for 2 nights. We went to Dallas state fair. Hotel very clean great bed.Location ok we aren't from Texas so getting in and out of hotel a bit hard with freeway system. No restaurants close by.Rooms: Clean nice bedsSafety: We felt safe at this location. Isn't much around close-by
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November 2023 by Brad Long
Great hotel. Front desk was professional, rooms were clean, and location was great. Also bed was one of the most comfortable I have ever slept in.
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November 2023 by Michael Burns
Room was nice and very clean. Staff was pleasant and helpful.Location was convenient. Breakfast was decent.I would stay there again.
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November 2023 by Jerry “Askjerry” Rutherford
The room is great The service is wonderful, Sasha was a incredible help at the front desk. But as far as the internet goes it's horrible. I ran speed test and was getting between five and six megabits per second... To put it in perspective most hotels run about 35 megabits per second so it was incredibly slow. I ended up having to tether to my phone and then I was able to get 200 megabits per second. But at 5 megabits per second... Google takes about 2 minutes to load your simple email.
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November 2023 by Steve Fletcher
Completely satisfied with my stay. Location was safe, facility was well maintained, breakfast was great, room was comfortable. The two staff on the front desk were exceptional - professional, efficient, friendly, helpful.
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October 2023 by Steven Bennett
The staff is always very professional, polite, and willing to accommodate you. The rooms are clean and comfortable. Whenever I am in Dallas/Plano. This is where I like to stay.Rooms: The rooms are very clean, quiet, and have comfortable beds.
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October 2023 by Mike Pearson
This was a newer facility and it was pretty quiet. The only problem we had was a big dead cockroach in our room. We will stay there again if our travels take us that way again.
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October 2023 by frank henderson
Room and hallway smelled like faint smoke. Shower leaked water all over floor. The people at the front desk were very nice, probably the nicest we have encountered in any Choice Hotel. Staff in general are very nice.
