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September 2025 by Tracy Morris
The facility is new and clean and the prices were excellent! Kayla my sales person was very friendly and helpful! Thank you, Kayla! This is the best you’re gonna get check it out!!
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September 2025 by Nemanja Zlaticanin
I’ve been very disappointed with this storage facility. The biggest issue is the gate hours — it closes at 10 PM. As someone who uses this place to park my work truck, that creates problems. If I finish work late, I can’t even get in to park my vehicle. On top of that, I also keep my personal car in the parking area, which means if I arrive after 10, I can’t access either my truck or my car. For a storage and parking facility, this is extremely inconvenient. People who use this type of service often work late or have irregular schedules, and the restricted access makes it very impractical.
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September 2025 by Scott Fort
Staff is great
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September 2025 by Mayra Ward
Thank you Michael for your great customer service and taking the time to show me our units and being patient with the process.
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August 2025 by Ousmane Diop
Friendly and professional staff. Fast enrollment process. So far so good
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August 2025 by Debra Brigandi
Nice clean facility. Kayla was very friendly and made the rental process very easy. We were also impressed with how well the AC was working in the climate controlled units that day. It was a blistering 105 outside but maybe only around 80 inside.
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August 2025 by Brittney Bobby
Michael was great! Very knowledgeable, patient and thorough! Thank you so much! Highly recommend.
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August 2025 by Love David
I am giving this management team another 5star, the first review I did was for Michael, very business oriented and knows how to run a company to keep customers returning back.
My main reason for 2nd review is the Plano store manager and Michael. I have been admitted in the hospital for a condition in months and was put under doctors supervision. My storage unit was late, I called the store manager and spoke with him, he later called me back and they worked with me and resolved the situation. I only paid the two months I was being. Sometimes some situations can get into depression. I just want to say that this particular Plano location team are extremely supportive and I rather have my money spent on a place that the management are kind rather than mean & unreasonable people. Thank you so much for your ethical conduct.
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August 2025 by glen bertagnoli
With my two daughters off to college, my current storage unit was getting a little full. I was able to go into the office and upgrade to the next size unit, in the same building, and on the same floor. Which made it very easy to swap over.
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August 2025 by Traci Adcock
Will work with them again. Helpful and easy to do business with. Even when I closed my account.
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August 2025 by Joshua Chimelis
The service was fast and easy to understand. I would definitely recommend cubesmart.
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August 2025 by Vanessa
Great experience, nice clean storage, and a wonderful staff. Would definitely rent here again!
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August 2025 by josh quinton
Awesome to work with
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July 2025 by Eli Quinton
Exceptional service from start to finish. The team was professional, efficient, and easy to work with. I HIGHLY recommend!
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July 2025 by Leslie Perkins
Mannnn I’ve had a unit here at the N Ave locations for over 4 years. They have been great!
Shoutout to Romeo for FANTASTIC customer service! Man you just can’t seem to get A1 customer service like we used to. I really appreciate you Romeo, and your AMAZING customer service! I am sure I’ll be using you guys again if I ever need storage space again. Highly recommend!