CVS Health in Plano is dedicated to making health management easier for its customers. Open seven days a week, the store offers a variety of services including prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers appreciate the friendly and efficient service from staff members, particularly in the pharmacy, where one employee has been noted for her pleasant demeanor and quick service even while multitasking. While some reviews highlight a decline in service quality over the years, others commend the helpfulness of the staff during in-store visits and at the self-checkout, where assistance has led to significant savings. The store is described as clean, organized, and welcoming, although there are suggestions for improving stock levels on shelves. Customers can also benefit from the ExtraCare® program, which offers personalized deals and rewards. Despite some challenges with the phone system and prescription transfers, CVS Health in Plano remains a popular choice for health and everyday needs, thanks to its attentive and friendly staff.
Pharmacy tech was very unfriendly. She seemed annoyed to have to do her job. I switched to a different CVS for next month’s prescriptions before I even left the parking lot.
March 2025
I have been using this location for many years and am never disappointed.
November 2024
Everyone was very helpful. Everything was nice, clean, and well-stocked.
