CVS in Plano provides a convenient and accessible health and shopping experience, open seven days a week to meet various needs. Customers can easily refill prescriptions, get COVID-19 and flu tests, receive vaccinations, or purchase personal care items, snacks, and even toys for pets. The store offers ways to save time and money through membership programs like ExtraCare®, weekly deals, and online ordering with free pickup or same-day delivery. The pharmacy team is generally friendly and helpful, with staff members often going above and beyond, such as advising on health issues or assisting with passport photos. Customers appreciate the kindness, professionalism, and respect shown by the staff, especially the pharmacists and other service personnel. Despite the positive service, some reviews mention that the store’s interior appears outdated and in need of cleaning and repairs. Overall, the location is valued for its friendly staff and ease of service, although improvements in store cleanliness and appearance would enhance the customer experience.
I have been using this store and pharmacy for many many years and I have never had any problems. I also use same day delivery and never a issue and so convenient. Everyone is nice and so helpful.
August 2024
Have yet to have any issues with this location. Even when there's a line for the Drive-thru Rx pickup, it still moves fairly quick. Pharmacy staff has always been super friendly, Unfortunately, the building does look like it needs a facelift, but there's not much the employees themselves can do about that.
