CVS in Plano offers convenient healthcare and shopping services, open seven days a week to fit busy schedules. Customers can rely on the pharmacy for quick prescription refills, COVID-19 and flu tests, vaccinations, and advice from friendly staff. The pharmacy team is often praised for their helpfulness and kindness, with particular appreciation for a pharmacist who provided useful advice despite being on lunch break. The store staff are also noted for their excellent customer service. However, the physical condition of the store is a common concern; reviews mention that the store is outdated and not well-maintained, which affects the overall experience. Despite this, the outside pharmacy staff are seen as helpful and respectful. The drive-thru for prescription pickup generally moves quickly, even during busy times. Customers appreciate the availability of savings programs like ExtraCare®, weekly deals, and online ordering options such as free pickup or same-day delivery. Overall, CVS in Plano is recognized for its friendly staff and good service, though improvements in store cleanliness and appearance could enhance the customer experience.
Awesome staff. Always have what I need and the pharmacy is top notch. 10/10 well run shop.
September 2025
I really appreciate this pharmacy and store. The cashier, pharmacist, and photo department supervisor have all been very helpful to me. I often visit this place.
July 2025
Staff helped me get my big things to my truck. I was on a knee scooter and couldn't carry it all. They had an excellent ice pack type product for my sprained foot. A cooler to keep it frozen by my bed, too. Worked out great.
