CVS Health in Plano is a convenient pharmacy and retail store open seven days a week, making it easy for customers to manage their health needs. The store offers prescription refills, COVID-19 and flu tests, vaccinations, personal care items, and even pet supplies. Customers can join ExtraCare® for personalized deals and rewards, shop weekly deals, or order online for free pickup or same-day delivery. Most reviews highlight the pharmacy staff's helpfulness and dedication. One customer praised a male pharmacy staff member for going above and beyond to assist with savings and even providing treats for pets. Another customer shared a positive experience with staff members Tivon and Michael, who were polite and took the time to help her find a specific planner, demonstrating great customer service. However, not all experiences were perfect. One reviewer noted a frustrating encounter when the pharmacy closed for lunch without proper notice, leading to a less-than-friendly checkout experience. Despite this, many customers appreciate the store's variety, including hard-to-find items like Ethan's Daily Detox, and the convenience of receiving notifications about prescription readiness. Overall, CVS in Plano is recognized for its supportive staff and commitment to customer service, making it a popular choice for health and wellness needs.
Absolutely impossible to reach pharmacy by phone. In an urgent situation, this is unacceptable.
August 2024
Your particular location looks like it's abandoned from the outside. Your bushes are all over grown and growing on the street like CVS don't care about their appearance. Get a landscaper and make it look presentable.
May 2024
I can't even call them? Once you fight with the automated attendant to get it to allow you to "speak with a pharmacist" it only gives you voice mail. BAD
