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June 2025 by Pam M.
I have recently switched to CVS from Walgreens. The few times I visited this store has been quite positive. The team member in the front has been helpful and kind. However, I have not used the pharmacy services yet and therefore cannot comment at the moment.
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May 2025 by K H
Simrun went above & beyond to help me get maximum discounts using the CVS app. Thank you❤️
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April 2025 by Karri Brooks
Staff friendly , store clean and orderly! Thank you for making this shopping experience pleasant!
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April 2025 by Angie Wood
Absolute WORST. DIE before trying to fill you RX’s here. The staff is RUDE, unhelpful and completely incompetent. Honestly, DO NOT GO HERE UNDER ANY circumstance. The ABSOLUTE worst customer service I’ve ever dealt with.
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March 2025 by Parth Pandit
I don't now why this store has such low average customer rating. But, my experience with them has been great so far. Today, I had a great experience with the pharmacist named Sophia, who went out of her way to help me as a good gesture. It is very conveniently located and generally does not have long waits for pickup and consultation.
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February 2025 by Sean Luis
Avoid this pharmacy as much as you can. Went there 3 times for medication refill. 1 time they run out of stock, but the other 2 times are totally non sense. Not sure what's going on with their system, but they keep saying my insurance company rejected the medication or cannot process for reimbursement, which made me pay full retail price. Called the insurance company and they gave completely different answer and said that was not the case. So have to get the pharmacy connected over the phone to get aligned. So waste of time and frustration. The insurance company keep trying to call them for help process, they never pick up the phone. If you don't want to go back and forth several times just for a refill, then go to other pharmacy. This is free market, if they don't care about their customers, why not go to others that treat you well.
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July 2024 by Kristen K
Pharmacy extremely short-staffed. Staff has turned off the phones and do not answer them or return calls. Staff is unaware of what the customer has been notified of via text and app making each visit much longer than it should be while they are looking this information up. Constantly contacts doctor to switch prescriptions when not asked to, and there is no way for customer to prevent this. If prescription is name brand they will not have it in stock the day it is due to be picked up- ever- even after customer has been filling that prescription in this building for over one year.
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June 2024 by Rico Wardlaw
This location has went downhill fast always out of stock they don’t know when or if they will get the product and pharmacy you have to leave a message instead of talking to someone
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June 2024 by S S
Such bad customer service. I went to pick up prescription last Friday. Was called to one register . While he was helping me, he called another person to the next counter, after 5 min discussion, I thought he will hand over my prescription but no, he called another person in line to next counter. My prescription was ready as they had texted me 10 times and did not require any consultation with pharmacist, it was refill. Such bad service.
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May 2024 by J N
I had very bad experience at the pharmacy. I went there to pick up the drug for my daughter's cold. It seemed that the staff had heard my pronunciation of my daughter's name and DOB incorrectly (I am an Asian immigrant and I have an accent). He told me that there was no drug with her name. He double-checked and asked again. I said her name and DOB again. Then he found the drug and I could pick it up.
In this short time, I felt something like racial discrimination. I still feel very insulted because of his attitude. I don't know why he was rude and could not listen to a different accent. In the receipt, it says 'helped by Kiana'.
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May 2024 by Marianne Pickford
Why can’t you ever check the voicemail and fill that prescription? Something is wrong with your phone system and voicemail. Fix it!!!!
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May 2024 by Emily Kerr
Month after month I have issues with this incompetent staff at this pharmacy. My medication is a controlled substance & called in by my doctor every 3 months. I pick up a 30 day supply each month per restrictions. EVERY MONTH when I arrive to pick up my medication (per text message alerts & cvs app noting the rx is ready) I’m told it’s expired & I have to get my doctor to call it back in! My doctors office charges a $15 fee every time and have assured me that this is not their error. Every staff member at this location blame it on my doctors office noting they did not fill the rx out correctly. This has been my life every month for the last year! I only keep going here because they are the only pharmacy near that has my medication in stock. So here we are today, the day my next rx should be ready to pick up so I call cvs to prepare myself before arriving and being treated like a complete psychopath. I receive a call back from an employee that proceeded to tell me…..my ex is EXPIRED and before the fire could run through my veins….she said, Ms Kerr, this issue is not your fault and it’s not your doctors fault! This issue is our fault. Whomever is entering your rx info into our system is putting in the incorrect expiration date causing this problem every time your medication is ready! VIVIAN, you are an angel! Over 12 months of this happening over and over causing me to pay $15 fee and wait longer for medication…extra trips back and forth and being treated like a complete idiot by every member of the staff at cvs! Having her confess that this is the pharmacy staff negligence FINALLY!!!! This made my freaking month! In my opinion, Vivian should be running the place! As for the other staff members who watch me cry every month begging for a solution - no wonder you work at cvs! Might have to use more of your brain if you worked anywhere else ?
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May 2024 by Steven Duncan
Never thought I’d be leaving a review for a CVS, but this pharmacy sucks so bad I decided to. The staff is unprofessional, work without any urgency, and are also pretty rude. I’d recommend filling your prescription at any other pharmacy in the area
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February 2024 by Anuj Chaniyara
Worst pharmacy I have ever been to. They’re always very slow and have no idea what’s going on. All other reviews here are pretty accurate.
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January 2024 by Jessica T.
The drive through is frequently closed which is inconvenient for me as a mother with children. Hauling them all in is a huge inconvenience. Don't get me started on trying to contact them by phone because you will always get transferred to voicemail and are lucky if you receive a call back. Goodbye CVS. You've lost my business.
