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February 2024 by Maureen Polakowski
I am new to the area and was losing tire pressure in one of my tires. Discount tire on spring creek was recommended to me and I am so glad!!! The employees were quick to ask what I needed and took care of my tire issue. There were at least ten other people waiting but due to the great service my wait was less than 30 minutes. This is a wonderful establishment and I would highly recommend them.
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February 2024 by Veronica Cheng
All the staff at this location were very knowledgeable with everything. Been very patient with me when I was making decision with new wheels. Super happy with the purchase and service. Thank you!
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February 2024 by Jose Lucio
Shady as can be. Went in to get a tire rotation on a Tesla that I just bought new on 07/23 and with only 7,000. Guy tells me the rotation won’t do much and you’re better off replacing them. Are you kidding me. Clearly trying to play me to buy some un-needed tires. I only write this review because I can only imagine in what other ways they screw people over. I left right away because no way I would let my car be worked on with such obvious bad business practices.
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February 2024 by Zia Babb
The Manager and Entire Service Advisor Staff were all very prompt to help everyone who can in. They definitely have a challenging job with some of the unique customers... I did laugh inside.I really enjoyed the visit here. They provided good pricing and everyone did seem to enjoy their jobs! I hope they actually do have fun :-)Will recommend to others and will be a returning customer.
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January 2024 by Cm M
One of the rudest service shops I have been to. They don't verify whether the info in their system is correct or not. My vehicles and addresses changed over the past few years. They don't acknowledge you as you show up or are the only one in line. Walk-ins got in and out before anyone looked at mine despite waiting almost an hour after giving my keys and paying and having an appointment. If you ask, the response comes with bad attitude. 'JC' was ' helping me'. He was more interested in whatever was coming on his cellphone. Dylan seemed to have people in and put and doing his job well. I had to talk to one of the coworkers who spoke with JC. JC acted like he was doing me a favor when I had to go up to him again, disturbing his cellphone texts, and insulted my intelligence saying that walk-ins had an appointment or had been there before me - which was incorrect. I was sitting in the waiting area and ovserved everything. Unbelievable!I have been to Discount Tires in Dallas and they were fast, respectful and did a stellar job. Something is up with this store. By the way, this is the 3rd time coming to this store over the past 4 days.Never again!
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January 2024 by Don Seba
Aired up my tires, fast and easy.
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January 2024 by Kyle Lindgren
Installed a used tire when I bought a new one and refused to give me a credit. I had a baby at the same time and never made it back for a new tire. The guy who helped was really rude to start with so I should have inspected the tire before leaving. I’ll never use this location again and tried to get it resolved over the phone but they wanted me to drive to the shop and wait for them. It usually takes 3-6 hours even for a flat tire and I was a returning customer. I gave 1 star because 0 stars wasn’t an option.
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January 2024 by Sandra Cordova
Have bought tires there and go for free tire check. Told I needed new tires last visit so I hope that's true.
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January 2024 by Wayne Coltrane
Replacement set of new tires after ten years. Great service and fair prices. I've been a regular customer for over thirty years.
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January 2024 by Spydr Mac
I was able to get my new tires in less than an hour but I recommend you arrive 10 to 15 minutes before they open. An associate came to my car and measured my tires quickly. I knew they were low on tread and I was able to choose from several different tires in stock. They even made me a spare for no additional labor charge.It gets really busy there but as long as you're early, you shouldn't have any problems. I recommend and will return when needed.
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January 2024 by Erin Breish
I stopped here after my low tire pressure light came on during a road trip from NW Arkansas to Houston. I pulled up to the air check station and specifically told the person working that I wondered if I ran over something during the drive. He said he would check but I’m not sure that he did. He aired up my tires and told me it was due to the weather even though I was driving from somewhere colder to somewhere warmer. I went to another Discount Tire in Houston and they found a nail in my tire, and I had to have the tire replaced. Fortunately I made it to Houston without any major issues but I could’ve ended up stranded somewhere with a flat tire. Since I mentioned I thought I might have run over something I wish they had looked a little more thoroughly.
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January 2024 by Klynn lynn
So irritating when you have to stand in line to get your keys when picking up your car!. Waiting 30 minutes is COMPLETELY UNACCEPTABLE
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December 2023 by Michelle Hafdahl
I got there a little before noon to get a new tire and wheel, my car was not ready until after 2pm.Other then the longer then usual wait time, the service was great.
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November 2023 by Amy Silverstein
This particular location has an amazing, kind and caring staff!Dylan, Ryan, Wade, Just to name a few are just the nicest people and so cheery!! I wish I could remember everybody's name but even the people's names that I don't know, they're always kind and nice!! I had a new set of tires put on today and I had an appointment and everybody just goes out of their way to make sure things get done quickly and that you're happy!!! Thank you to everybody at this location, I love this location because of your staff?????
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November 2023 by Tx Coupe
Had two tires installed. Drove home but TPMS not registering so had to drive back to get it fixed. Noticed new wipers installed (without my consent or request). Free wipers sound great - right? Wrong. Passenger side was too long (about two inches) and resting on the pillar. (They should have known not the right size but left it as is) I got my original ones back when they dug it out of the trash. Reason I wanted originals back was because I had just replaced the OEM blade refills days earlier. More quality control needed to avoid the above issues encountered.