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March 2024 by Venus C.
Discount Tire has been the only place I buy my tires. The employees at this location are friendly and helpful as other locations. It can be a bit tedious when leaving as it's located on 121 service road. My last visit didn't go as smoothly as it usually does. I had an appointment for two tires to be installed, which I ordered a few days before. 1 of the 2 tires was not the correct size. They apologized for the mishap after I waited an hour. I understand things happen, but I'm not happy I have to go back. I will still choose Discount Tire for all my tire needs.
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February 2024 by Sonya R.
Salvador Serrano the manager was very helpful and made our purchase and visit to the store easy. i highly recommend this Discount store.
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February 2024 by Sal S
Best store and Plano. Very fast. And the people are awesome.
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February 2024 by Erica C.
Went to get new tires along with everyone else before the bad weather hits-knowing I have needed to do that for months. Anyway, they were absolutely slammed. Beyond busy. Me and all the other jerks that waited until the last minute were piling in. They were very patient, helpful, and got me fixed up in time for the weather. Would absolutely recommend this location!
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February 2024 by Sal S.
Beat store in Plano and in the area. Very Fast, great people and fantastic quality. And you can't beat the prices.
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February 2024 by Connie Cerny
Pulled in for air and he wouldn’t give me air because it was a safety hazard. Said it was too dangerous since a large truck was in front of me. So I drove out the same way I droveIn. Hey, I made it!! Close call, but no air!!
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February 2024 by R. J.
This week I had some issues with my rims that were no apparent fault of Discount Tire but they offered solutions and took the time to help me above and beyond than they were responsible to do. I've been a customer of Discount Tire for over 20 years and appreciate the service I received tgis week at the Discount Tire at 2260 State Highway 121Plano, TX 75025 on the corner of Custer ans 121. I was helped by Sal.
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January 2024 by Luis Brito Arias
Awesome customer service and experience so far. They’re pretty busy so be prepared
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January 2024 by bill sano
That was the fastest tire replacement I’ve ever seen in my lifetime and I’m an oldtimer.
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January 2024 by BamBam Bowerman
I have been a customer of Discount Tire since I first started driving, and that was over 20 years ago! I cannot praise them enough for their above and beyond customer service, as well as being straightforward and honest, and not trying to make you buy something that you don't need! I will forever be a customer of Discount Tire, and will recommend them any chance I get!
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January 2024 by Tell Them You Made It
The worst service i have ever experienced in my life. Big banana head guy tells me “I don’t like repeating myself” to a customer! The wait was extremely long and who knows what they are doing to your car behind the scenes in that place. The warranty is a JOKE so don’t waste your money. Banana head kept staring at me the entire time i was there because he knew he was wrong for speaking to a customer in that manner. To top it off they had me wait an hour JUST not to have all the inventory they said they had. If i could give negative 50 stars i would.
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January 2024 by Alexa Buck
Wonderful service, Troy was wonderful with explanations and recommendations got me in and out in about 30 min
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January 2024 by Anand Merugu
Had a very good impression of them, but lately they are pushing to purchase new tires even though there is life left. Took the dealership for a second opinion and was told not needed till next year. Highly idssapointed.
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January 2024 by Lidongfang Guo
I want to give shout outs for Jacob and Nick for being very helpful and proactive. We had a bad experience visiting the store, after left my feedback on the survey Jacob reached out to us and promise to make things right, and that's what Nick did in the store for us. Thanks to them I would recommend this store
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January 2024 by David Sackey
The staff member who dealt with me was not friendly at all. Apart from that, everything else went well.
