-
March 2024 by Dustin B.
This was honestly the best customer service I've ever received. Super friendly and knowledgeable staff who seem to really care about their customer's experiences. I highly recommend.
-
February 2024 by Brad M.
Great customer service from this location! Needed a new tire last minute - came in 20 minutes before close. Logan had us set up and out the door before the store closed!
-
February 2024 by Michael Chong
This location is so unorganized.
-
February 2024 by Gilbert DAndria
The Discount Tire on Ohio Drive in Plano TX is the only place I will ever go for tires. They are honest, attentive, knowledgeable. They have the right culture of customer service. I have multiple vehicles and shopped here several times. They never tried to take advantage of a situation. If you are going anywhere else you should think twice. You are probably making a mistake.
-
February 2024 by Alireza Amirkoorjani
Sunny and his team did a great job,
-
February 2024 by Mason B.
DO NOT SHOP HERE! brought my car in for a single tire and picked up same day with the alignment off worse than it was brought in called back asked to speak with a manager got the assistant and was told he knows everything instead of offering to fix the issue then was told to take it to actual mechanic. Overall horrible service they have bunch of kids working and messing up peoples cars. Font fall for these scams they just want reoccurring sales.
-
January 2024 by Dipak Pramanik
Great service
-
January 2024 by Emrah ZORLU
They were so helpful thank you so much ?
-
January 2024 by Jefferson Dinh
This is one of the best Discount Tire locations in North Dallas! It’s not the closest one to where I live, but I go out my way to get my tire work completed here. Great customer service, great prices, and professional/timely delivery. It is always an easy experience coming here and I’ve never had any issues. I’ve brought all my cars here, including Teslas which some owners can be hesitant about due to the battery.
-
January 2024 by Lucy
Expensive and one of the workers gave me an attitude when it was their fault like my car was fine before I went to them. They don't take responsibility!!If you're not a man, don't come here!
-
January 2024 by Natasia M.
This store might be the most honest tire store in America. I have a Porsche Macan and came in earlier today to replace my front right tire that I didn't know had a nail in it but had its air pressure steadily decreasing over the last 2 weeks. I actually informed the store clerk that I wanted to buy a new tire. He told me it would be around $300 for the same tire I had, I told him it was fine. He then went outside to look at my car and came back to tell me that my tire treads looked fairly new and it seems like it still has a lot of life in it (this is accurate. I got these tires about 1.5 years ago, but I do very minimal driving since I work from home). He then took me over to the diagram of the tire and explained how as long as the nail isn't in the sides of the tire, they could probably save my tire and keep me from paying $300 for a new tire. About 45 minutes later, they sent me on my way with my patched up tire, which they didn't charge me anything for. I am shocked. I tried to pay something but they refused to take any payment. I feel like most places would have sold me the tire simply because I said I was willing to pay for one. This location has made me a lifelong customer. I will only be shopping for tires from Discount Tires moving forward. If this store ever did a fundraiser, I will be the first person to donate to whatever cause they are supporting because I know these people have integrity and are super honest. I actually texted 10 different people today about my tire repair and told them they must absolutely go to this store if they need a new tire. Look no further for your tire needs. This is the store for you.
-
January 2024 by Michael Elman
Worked me in within an hour and a half. They sheared off a lug nut but paid for its replacement so all is well.
-
January 2024 by G.L. Parrish
Great customer service and fair prices
-
January 2024 by Thomas P
Honest people, Great business,
-
January 2024 by Yuzu
amazing service fixed my tire for free and extremely quick. definitely recommend. great staff
