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March 2024 by James Richardson
The rental process was quick and painless. They called to verify everything was ok. I’d definitely recommend them to my friends.
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March 2024 by Jon Campoverde
Beth is so friendly. Loved the onboarding process
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March 2024 by Tiffany QBaum
This is literally my second time ever having to use a storage unit, But when I tell you. Ms. Beth that’s there is Soo amazingly awesome. She’s just always there with great spirits & A helping hand in anyway she possibly can. Thank you for that! And thank you Extra space. You’re all appreciated!!
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March 2024 by Zach Carter
Beth at the front desk is super nice and helped me get setup. She made it super easy and painless to get the unit with the exact size that I needed! They even helped me with a random request to have 24hr access to my unit. We were able to work it out to where I can come and go at anytime!! Beth is great!
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March 2024 by Derrick Richardson Jr
Ms. Beth was phenomenal! Correction is phenomenal, I work in costumer service as well and when I tell you she is one of the best to help find what you’re looking for!
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March 2024 by Tesza Latson
Unit: 5X5 - I was able to fit four large 40-gallon, storage bins, a bean bag chair, and five of the big, framed posters (along with other random items).I had a fantastic experience with Extra Storage, largely thanks to Beth's exceptional customer service. From the moment I started using their services, Beth was always friendly and helpful, whether it was through calls, messages, or my visits to the storage unit. The facility was consistently clean and organized, reflecting their commitment to maintaining a top-notch environment. This storage facility is gated. Some may feel that it's a pain but that's one less thing to worry about while loading/unloading. The convenience of their app made accessing my belongings a breeze, streamlining the entire process. I highly recommend Extra Storage for anyone looking for a reliable, clean, and customer-friendly storage solution.
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March 2024 by Tim Ewy
Quick and easy to get setup and access!
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March 2024 by Yas Maldonado
Wonderful service!!
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February 2024 by Alec Wells
I can easily see why this site has such good reviews. This is likely the nicest manager at any kind of establishment (storage or not) I've ever experienced. Willing to work with customers and help them however she can.
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February 2024 by Justin Bowers
Beth was so friendly and help me find the best deal for my needs
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February 2024 by Cydnee Woodard
We had a great experience with Beth! She made the process very easy.
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February 2024 by Haseeb Shakil
Very helpful! Beth helped me out getting a unit and answered all questions I had and made it a smooth process! Recommend to anyone looking for a unit and its very clean and organized! Staff are super friendly and reliable :)
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February 2024 by Gary McKiddy
Extra Space Storage at 6501 W Plano Parkway in Plano is the best storage facility I have used for business or personal. The facility is clean and well maintained. The management are very helpful and very fair! I will definitely use them again!
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February 2024 by Raymundo Martinez
I would highly recommend this place to anyone in search of a storage unit, the property personnel is extremely kind and this is a very secure place. Please keep up the great work.
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February 2024 by Samantha Lang
Carl was wonderful! He helped me to secure the unit I requested online as well as fix a mistake I made when accidentally booking two units instead of one. He went above and beyond with his customer service by securing the lock on my unit as I was leaving for a weekend trip out of town directly after booking my unit.