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May 2023 by Akshara Rao
Horrible customer service! I went in yesterday 5 minutes before closing time to make a purchase. I understand that the store was closing soon, but the worker spoke in a horrible tone and was disrespectful. There’s a way to talk to customers, and the lady had no knowledge of how to do so. I will never go again to Fabindia at this location. This is very disappointing.
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March 2023 by RAVALI Aerra
I have visited fab India recently.I used to love fab India.... it has the best outwear but this store has worst merchandise it's been many days the same old cloths are being sold and I have seen it has the worst customer service and heavy prices. I really wouldn't suggest this to anyone ever.
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March 2023 by Naresh Kumar
I definitely recommend this store.It has plenty of collections which are good. I visited the store last week. Good customer service.Thank you Fabindia.
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March 2023 by rakesh koyyana
Worst customer service ever and they never let us touch the cloths. While we use their cloths they have this weird expressions. Who does that? Obviously they wanted customers to not come again by this kind of behavior.
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January 2023 by Aheli Basu
I have always enjoyed FabIndia’s collection. I find them to be very elegant - no wonder the new seasonal collections sells like hot cakes! Staff has been always polite with me - so no complaints about the customer service.The store has a neat and clean feel to it, which I prefer. It would be great if we can have more branches of the store.Recommend this store for ethnic Indian attires.
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December 2022 by Hala Rizvi
wierd and horrible customer service.She doesnt want us to unfold any shirt .not at all happy with the visit.
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December 2022 by Yumna Rizvi
Such a pathetic customer service. If they dont want customer to touch the clothes or unfold them then what's the point of having a physical store. The freaking sales lady was on call and so unwelcoming. I have worked in luxury store and i have never seen someone so worried about unfolding or touching the display items as the fabindia sales lady was.
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December 2022 by David Lamoureux
Sweet and very helpful people behind the counter. I enjoyed shopping here for my son for an upcoming wedding.
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October 2022 by Rukmi Chatterjee
Really great store and great collection but no exchange policy here in United States is unbelievable.
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October 2022 by Govi Jeevan
Wish there was an option to give 0 star. Worst customer service. The store employee was way too rude and arrogant.I almost finalized a purchase but found a damage. When asked for an alternate piece the attitude of the employee made me just leave the store without purchasing anything. She did not receive the feedback well and her responses were so unprofessional and rude again. It would be great if the store employees are trained how to handle customers and taught how to speak. There are better stores in the DFW that treat customers with respect. I will never visit this store again and will never recommend too.
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October 2022 by Mahesh patil S
I have visited fab india after a long time. We are so happy when we have seen this in USA. We were disappointed because of the very limited stock. the customer service were disappointed. i'll hope may be next time. it should improve.
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September 2022 by Prakalya Devendran
Horrible customer service. One of the two staffs was too unprofessional and rude right from the time I entered the store and not welcoming. I could see she was treating all customers the same. I understand they don’t want us to touch the clothes that have been folded but instead pick from the ones hanging and they would get us the size, but there is a manner in which the store employees communicate that to the customers. When asked for a different size or pattern her response made us feel unwelcoming. She communicates so unprofessionally with customers and is super rude. They have to be taught how to handle customers and treat customers with respect.
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September 2022 by Govindarajan Jeevan
Wish there was an option to give 0 star. Worst customer service. The store employee was way too rude and arrogant.I almost finalized a purchase but found a damage. When asked for an alternate piece the attitude of the employee made me just leave the store without purchasing anything. She did not receive the feedback well and her responses were so unprofessional and rude again. It would be great if the store employees are trained how to handle customers and taught how to speak. There are better stores in the DFW that treat customers with respect. I will never visit this store again and will never recommend too.
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September 2022 by Nandy A.
Bad bad customer service. Yes they won't let you touch anything . They are super rude . Get ready to be disappointed if you are planning to visit them .
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September 2022 by Sandeep G.
I have been visiting this store ever since I moved to Plano from Atlanta in 2018. My wife and I have bought quite a few items from this stores and while the selection has been limited in terms of sizes but never a show stopper.I will admit that every time I have visited the store, the staff has been different but I have never experienced bad customer service ever. As a matter of fact every time someone has helped me out in finding the right sized article for me.
