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July 2025 by Eno Okon
Clean and very quiet place to go and relax
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June 2025 by Jess Goodwin
Great experience!
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June 2025 by Accu Pier Foundation Repair
Really nice, clean, good location. 👍
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June 2025 by James Hart
Very comfortable rooms, reasonable rates. The rooms are clean but they have spots that show the age of the last renovation. It's not a bad place for bed, shower, and a Continental breakfast. This isn't a resort but you will certainly have a nice rest.
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June 2025 by tori lambert
staff is alright the food was alright but the hotel rooms are jus dingey. i stayed a week with my husband for work not once did they come change the trash or towels??? like what u expect us to use the same ones all week. the shower was nasty and dirty when we came.
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May 2025 by Cheryl Lynch
The staff is super welcoming and helpful. Parking is easy and the hotel is located within walking distance of Baylor Scott and White Heart hospital. The hotel needs upgrades and is lacking in cleanliness. The.carpet is stained and dirty, the walls need repainted, the shower heads need replaced and the bathrooms need new tile.
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May 2025 by Ben Richter
Room was dated, mold throughout the bathroom, elevator broken, treadmills broken. Not as good as advertised.
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May 2025 by Jennifer Medus
The room was clean but bedding had holes in it and the fitted sheet didn't want to stay on one of the beds. Fortunately only staying one night.
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June 2024 by Jeff Sharp
This is more of a 3.5 star review, but I basically gave this hotel 4 stars because of the great price. I'll do a quick pros/cons list:Pros:-Very good value for the nightly price we paid (~$60 a night)-Good location in south Plano close to George Bush tollway-Free breakfast with different options each morning. They even had oat milk for non-dairy people which was great-Hotel, and our room, seemed pretty clean and tidy-Fairly spacious room. We stayed in a basic room with a queen bed-Easy check in/check out-Indoor pool-Quiet A/C unit that actually worked correctly-Lots of drawers and hanger space for clothes-Free WiFi that actually worked correctlyCons:-Our room (#133) had a loud ceiling light that sounded like a microwave oven when you turned it on. Thankfully there were several other lights in the room so we rarely turned that one on-The room seemed a little dated and obviously had several repairs that were a bit unsightly-The shower head leaked, but we were able to rotate it so the leak sprayed into the shower rather than out-Housekeeping service was kinda spotty. One day they came but didn't make the bed. Then they didn't come at all another day and we had to ask the front desk to send someone-The breakfast juice machine was broken one morning, and they didn't offer any alternatives until they got it fixed-The window seal was broken in our room so our window would half fog up each dayTo summarize from our 6 night stay; This hotel was totally adequate and the price was pretty unbeatable. The hotel could use a renovation and our room in particular obviously had a lot of maintenance issues that needed attention, but I'm willing to overlook a lot if the price is right. I've stayed at hotels worst than this that charged $150 a night, so I'll take this one.Rooms: Dated but functional
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May 2024 by Wendy piedra
Found multiple cockroaches in my room so disgusting!!!
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May 2024 by Chris Kline
I come in for work almost every other week and I like staying at this hotel. Staff is very friendly.
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May 2024 by Neha Anand Simha
Do not trust their reservations. I arrived here late at night (1:30 am) and they told me they oversold and don’t have any rooms available. So unprofessional and disappointing and it took another hour to figure this out and get to another hotel. Do not stay here. The woman at the front also just blamed it on the “system” and was very rude overall.
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May 2024 by Gabriel Romero
Excellent housekeeping service, good administration
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May 2024 by Kumiko Kitagawa
Cockroach in lobby ?Was first assigned in 215, smoke room.I would choose holiday inn instead. $3 parking fee lolOne star for 1:30pm late check out.Room 206:1. The water draining is quite slow both in bathtub and sink2. Bathroom door has a problem, close loudly
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April 2024 by Nichole Frazier
We had called ahead to verify if there was a freezer, where you put frozen things, in the fridge in the room, front desk had said yes. When we got to our room I checked and there was no freezer in the fridge. I ended up having to throw away 5 bags of breast milk that were frozen because we were given the wrong information. There was hair in our shower that wasn't ours too
