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July 2025 by Michelle Gaspar
I had a terrible experience at this FedEx location. I came in needing to print a 16x24 document. The staff member immediately told me they “don’t print that size” without even checking or offering alternatives.
When I asked more questions, he then stated it was because he didn’t have time to deal with me. The level of rudeness and complete lack of customer service was honestly shocking. If you value being treated with basic respect or professionalism, avoid this location for your printing needs.
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July 2025 by Shenghe Bai
If you are looking for efficiency, kindness, or help, this is the wrong place. DO NOT expect anything and just use this place as a drop box.
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May 2025 by Jim
Received a shipment of corrosive material clearly marked that was damaged and leaking. Fedex said they could not pick up or do anything since it was delivered already even though I did not have to sign and the doorbell was not rung.
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April 2025 by sarah qamar
Horrible customer service…The store manager named Fox at this location is extremely rude and least helpful
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February 2025 by Nabeel Saeed
Had excellent experience shipping. The staff were really helpful.
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January 2025 by Ana Walker
The manager was inappropriate to scold a customer at the Ryan Street location in lake Charles, Louisiana. The customer was simply snapping a picture of an email addresses and not bothering anyone. The lady with curly red hair was impatient and used a hostile tone . As a customer I don't blame the customer who used expletives to respond to the
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January 2025 by Toby Kwong
I had a wonderful experience with this FedEx office. One of your employees name Fox the Asian guy there was very helpful. He was very knowledgeable and recommended me to what to do. I will be back to do more business with him
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November 2024 by Erin Neves
I had an awesome experience this evening at this location, specifically with a kind, helpful man who I believe was named Mr. Quinn. Leading up to coming in-store, the service I received via their email was so helpful and responsive. Then, Mr. Quinn patiently helped to cut my images for me. Thanks to everyone at this FedEx for making a gift for my Dad special.
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November 2024 by L Guti
Their self-service kiosk was not printing receipts and the guy behind the counter
couldn't be bothered to assist. Did look in my direction, which is a plus🙄 Good luck!
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October 2024 by Janice Caro
I come here often to print and make copies. The equipment is easy to operate, but when I have a question the staff are friendly and helpful.
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August 2024 by Jonathan D.
They nickel and dime you for every little thing. I got charged an extra $17 for the guy to press print now instead of later today. How freaking stupid is that? I’ll be going somewhere else from now. The store manager looks like he just woke up. Wrinkled shirt, hair is a mess. Refused to work with me.
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August 2024 by DA GORILLA
MAKING THE WORLD A LOT LESS STRESSFUL!
WHEN DEALING WITH RETURNS!!!!!
OR SHIPPING IN GENERAL!
NO ONE’S BEATING THIS LOCATION.
HEADED UP BY MR. QUINN AND ONE OF HIS EMPLOYEES! MS. MAKAYLA .
They’re like the dynamic duel!
I came in with open packages!
I was all over the place.
Didn’t know how to create my return label.
With the store getting crowded.
They jumped right into action .
MS. MAKAYLA looked at my phone and together with MR. QUINN.
I was able to send off three different packages.
All in mins!
Not to mention they cleared the constant flow of customers in a moment!
Wow ?
They are certainly essential and valuable!
Thanks for being there when we need chu!
SHOUTOUT TO :
MR. QUINN
MS. MAKAYLA
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July 2024 by Arcady Babaian
The store associate, Makayla is a lazy, psychotic, unprofessional individual, who at the very least needs to be removed from her position and generally should be evaluated for the subject of her mental state. I cannot believe FedEx would hire someone like her. I’ve seen so many people in my life get wrongfully terminated, and I can assure you that they will let her stay despite her appalling lack of professionalism and unacceptable behavior. What a disgrace.
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June 2024 by Dallas Gutierrez
This location does not have employees who are helpful. They do not go above and beyond to help the customer.
Problem with my order. It was not available when promised.
I had to go to a different location and my order was done within 30 minutes of me calling it in.
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December 2023 by Frank Reid
Went in to laminate cards. The gentleman on duty was very helpful. I was also impressed with his businesslike appearance and attitude. Great job!
