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March 2024 by Bhanu Yarlagadda
I had an extremely disappointing experience at your store recently. I requested a few color printouts, and was quoted a price of 80 cents per paper by the kiosk attendant. However, when I received the bill, I was surprised to see an additional $2.50 service charge that was not mentioned earlier. Had I been informed about this charge, I would have opted to print directly from the machine with a retrieve code. This kind of hidden fee feels like a dishonest practice, and it has left me with a negative impression of your store. I strongly advise against patronizing your establishment in the future.
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December 2023 by Brian Gobran
Naquia was fantastic. Efficient, VERY friendly, great to work with. She is exactly the kind of representative to the public Fed Ex should have!!!!
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December 2023 by L C
Had a great experience with Jordan. He problem solved and had major teamwork to get my package all wrapped up and sent over. Thanks Jordan.
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August 2023 by Alice Xu
Their printing service was a mess. They asked me to email the file I wanted to print to get a code. They said it would take five minutes, but I waited for almost twenty! The staffs are nice, but that service is a joke! Never come again！I sent email around 12pm and got code at 3:10pm! It’s 3 hours not 5 minutes! Fedex should cancel their stupid printing service!
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July 2023 by Jeevan Murali
Two gentlemen helped me ship my package to Canada. One was Mr. Ryan and I forgot the other gentleman's name. (He was a tall African American). They were extremely professional, empathetic and helped me in every possible way to get the package across.
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July 2023 by Jamie Kim
I went came to this location to print out a simple brochure. I understand they're busy but an African American guy was helping seems like he dosen't want to be there and there's no customer service.
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July 2023 by Abby Miller
5 Stars for Emily for helping me with a complicated international shipping order. She was so patient and kind even when I ended up cancelling my order. Thank you, Emily!
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March 2023 by directleadgroupscott 111group
Absolutely the worst customer service I have EVER experienced!! Peter is just rude for no reason. Please take your business elsewhere.
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February 2023 by Mitchell Janek
45min first time here to get them to just print a prepaid label and get receit. Than the package came back to me because label was ruined in transit and now waiting another 45min..... please print your labels at home before coming.
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February 2023 by Dexter
THERE IS A UPS LITERALLY ACROSS THE STREET!!@@Absolute worst experience I've ever had, the man behind the counter was extremely rude and disrespectful to me.
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December 2022 by Endy
Employees were standing around talking while my mother and I were struggling with equipment that wasn't working properly.
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October 2022 by Krishnaprasath Ravichandran
Person who is entering shipment details in the computer has vision issues, he struggles to see the letters. Entered wrong address even after correcting multiple times, he entered a wrong address and made me call customer service multiple times and wasted my time/energy. Office should do a vision test and setup a proper team instead of wastinf everyone's time
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October 2022 by Rob D.
Wow wow wow! What happened? Service here went down the crapper. Used to be a great location. I sent two files. One thru print and go and one directly to the store email. Epic fail. Employees here today were not helpful. Not sure they cared to be there. Good workers are hard to find. I get it. Buubye. Won't be back.
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September 2022 by Matthew Tibbenham
Amazing service, clean and well laid out interior, and super great service. Trent was especially helpful and helped me ship a package I had, but didn’t have the packing material for. He got me the correct sized box and packed it up perfectly. Thanks, Trent!
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May 2022 by Robin Thompson
A three because they’re normally so nice but SUCH rudeness today. Two employees we so gripey. So I’m mixing my normally a 5 with a “nope” and giving 3 stars.
