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March 2024 by aislyn garbs
Natasha was so welcoming! We had a great experinence
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January 2024 by Gary Paskel
Great products and Natasha was excellent also
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November 2023 by Jason Wood
This is a very nice looking store with one major issue. There is hardly any merchandise to buy. There were maybe five styles of shirt, no jackets, one vest, etc…. It’s a shared storefront with the business next door, but I don’t understand why this space exists as a Filson store when there is very little to buy. Don’t waste your time making a trip….its nothing like the previous location at Legacy West and you’ll likely be disappointed.
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August 2023 by Lynn Chen
I was there because I needed to get a new belt for my shinola watch. The Filson store wasn't open on Sunday. By looking at their inventory it's well made and a perfect clothing for young professionals and many others.
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June 2023 by Jeremy Frank
Don't buy this brand if you may want to return anything. I mailed in a return (perfect condition) and had to call them for months to process it. They said in store I could get a refund. But when they finally processed it they just emailed me a gift card that was short. I am nowhere near a store and wouldn't recommend buying from them online because the corporate customer service is so bad. In store they are delightful.
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June 2023 by Vince Costa
This company scammed me so bad that you won’t even believe it!!!!!I own a ton of Filson shirts (size L) and got a new vest for Christmas also in a size L that I was super excited about. Well the best in insanely huge on me so I needed a Medium. Guess what, “Filson doesn’t do exchanges.” Okay that’s fine, I’ll return and order the same thing.Filson took over a month to process my return and during that time. Went up on the price of the vest I already had at Christmas time. Now that I remembe I have the gift certificate because it took so long to process the return and now it’s almost summer. I’m trying to order the same item, they are asking me to pay $54.00 more for the exact same item. FYI, this has nothing to do with shipping or taxes. It’s just an upcharge because they raised the price while they processed my return, tell me how that is fair! All I want is what I already had in hand on 12/25…Absolutely ridiculous way to treat people.
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May 2023 by Trina Laios
They were in Legacy West a few years ago & moved to a shared space with Shinola on 15th St in downtown Plano. No more new merchandise since & the location has been taken off the Filson website. Probably instead of shutting down completely it was decided to offload by just propping up a small space until everything was gone. The remaining merchandise is not discounted.
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December 2022 by mark
Minimal selection, very small shop.Unfortunately , I felt like I wasted the drive to visit. I am quite familiar w Seattle store. Garments for layering, hats, hunting attire, etc. This place is nothing of the sort.
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September 2022 by Christopher Strong
This store closes randomly with no notice. I tried visiting twice and both times they were closed during business hours. It’s a shared space with Shinola. The Shinola manager said they get random texts from Filson in the morning saying the store will be closed with no explanation. Not worth the hassle unless you live very close by.
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July 2022 by Lara Edwards
We’ve tried twice to go to the store during its open-hours and it’s been closed. We can’t reach a representative either. Such a disappointment as we were excited to see & buy a few things.
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January 2022 by Joshua Vancura
I went shopping at this location over the Christmas Holiday and worked with Mike. This Gentleman knew his product and helped me find some nice gifts and a few nice Items for my Self too. The Alaskan Guide Flannels are awesome. Thanks Mike for your Help.
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December 2021 by Kerri Kingsbery
Very nice store, great selection.
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November 2021 by Pegah Samimi
Love this place, and they were so nice to my dog
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November 2021 by Jordan S.
High quality clothing for a small bump in price on some garments. As far as everyday wear everything is about what you would expect from any department store but this company prides itself on being as American as possible. They create other subsidiary companies to create jobs in the us. Every piece they sell the back for a lifetime and I have seen the OWNER at the counter re-waxing a customers pants that he'd owned for 12 years. All around, a great company everyone should support with their business. Go in and feel the fabric, the different weights and different mixes of fabrics and you'll feel the quality.
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August 2021 by Parker Roberts
Just left here and if you're in the area and don’t stop by, sorry for your loss. Awesome store with awesome staff