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September 2025 by Phillip Keller
Jenny Goddard personalized my First Bank mortgage, enabling me to purchase and close quickly on an outstanding home.
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July 2025 by Deanna Smith
Dealt with them for 4 months back and forth jumped through a million hoops and 2 days before closing they wanted more money and changed terms of loan. Accused me of doing investment property. Its going to be my primary residence. Granted some of it was on seller and family so that's why they got 1 star. I told them nevermind. Terrible communication and absolute worst company I've ever dealt with. Dont waste your time.
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June 2024 by Davis Cagle
Jack Cooper and his team made the entire process extremely easy on my first home purchase. He got me pre-approved ahead of time which helped me be more competitive with my offer and win the deal. From there he kept me up to date and everything was closed out on time. I highly recommend working with Jack!
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February 2024 by Tim
Jack Cooper and First Bank were amazing. This is the second time we had Jack help us get a mortgage, he is always amazing and always explains things in ways that are easy to understand. He helped us through the bridge loan process and then through the process of converting it into a mortgage. Can recommend him highly enough.
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September 2023 by Karrie Johnston
I have used Nick Mathis for not only myself but for my clients as well. Nick takes care of his customer to ensure they are in the correct loan program, along with finding the best rate. His prompt attention to the details always allow his loans to be completed ahead of time. I would highly recommend using Nick when searching for a new loan, refi or bridge loan.
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September 2023 by Ester Pasillas
We would like to thank Nick Mathis and team for navigating us through this process. We felt well informed and that could only come from years of experience and a knowledgeable team. We realize that this was not a usual case and many times we wanted to give up but we were reassured to stay the course and we finally reached our goal of closing on our home. This team went above and beyond !! Thank you so much for this we are very grateful.
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September 2023 by Susan Craig
Andy Butler at First Bank was phenominal. He was attentive to my needs and requests, even communicating with my agent while he was on vacation with his family. I would definitely recommend him.
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August 2023 by Foster Daly
Incredible experience working with Mark and Rob Abernathy. They were truly awesome every step of the way. 10/10 highly recommend
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July 2023 by Robert Zimny
Ryan Davis and Rachel Campbell were excellent in communicating and explaining everything. Ryan started the process and was very knowledgeable and made sure I understood all aspects of the loan process. He handed the process to Rachel who continued the great service I was receiving. They both made me feel very comfortable and confident with choosing First Bank.
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June 2023 by Sharon Singleton
Todd was first rate with great customer service. He answered my questions and always kept me up to date with any progress in the loan process. I would most definitely recommend Todd Kurio and First Bank!
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June 2023 by Dale Tripp
Nora and team were absolutely fantastic! Lightning fast responses to all of my questions. Extremely helpful with the entire process. I am a very satisfied customer!!
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November 2022 by Nidian Magaña
Excellent
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October 2022 by Eric
Jenny Goddard is an absolute rockstar! So easy to work with and she was always proactive and timely with her follow Ups. She stuck with me through a challenging and long process but saw it to the end. Will highly recommend Jenny and First Bank whenever I can.
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July 2022 by Angela Guzman
Nick Mathis is THE BEST! He made our whole home buying experience quick and easy. He is honest and transparent and came highly recommended by my colleagues. I couldn't have asked for a better person to handle this major milestone in mine and my family's lives. I will be referring everyone I know to Nick and First Bank.
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April 2022 by Diane James
Our lender was great until things didn't go their way. They work for only themselves and the companies they are connected to. I absolutely do not recommend.
