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January 2026 by Kenshia Key
Went on 1/9/26 at 10:23 am. Not one person greeted or asked if I needed help ( which I did today as the store was a mess) trying to find a gift. Will not be back to this location.
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December 2025 by Lawrence Beah
Nite items
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November 2025 by Carla Engler
This place is great for gifts and holiday decor. I have 4 grandchildren and I can always find the trending gifts they want at a price that allows me to buy more!
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September 2025 by S Snyder
Maya P. at this Plano location provided the most condescending unprofessional experience I've encountered in a retail establishment for some time. This is counter to my previous visits at other locations but unfortunately this one was closest and it was getting late. BAD DECISION on my part.
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June 2025 by Donald Crow
Awesome place, great deals
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May 2025 by Mary E Morman
Nice clean store with friendly helpful staff
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March 2025 by Amy Warre
Very professional and I can get a variety of things for my self my sister my mom my great nephews and nieces oh my God children and grandson
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March 2025 by Oscar González
Super nice And good service Thank you for everything everybody
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February 2025 by christina taylor
Shopping here is just fun.
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February 2025 by Ashley
One of the older ladies that works here is really rude and it seems like other people in the reviews have had the same experience when dealing with her. She insists on checking you out instead of letting you use the self checkout machines and then is really rude the entire time. It's happened at least three times now so I think I'll take a break from shopping at this location.
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December 2024 by Tia
I find this store to be a great place for stocking stuffers. But I have learned to get there early after their Holiday set up because their products go fast. It's just a fun place to pick up little goodies, gift wrap, snacks, toys, small gadgets, etc... Happy shopping!
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December 2024 by Kathie W
Friendly staff and the store was well stocked
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November 2024 by María Avendaño
They get everything for the home and for the children!!
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November 2024 by Sarah Bluhm
Had THE WEIRDEST experience here today. Me & my boyfriend came to this Five Below to look for an iPhone aux adapter & possible iPhone cases. While shopping I had to use the restroom. The first restroom I walked into there was PEE ALL OVER THE SEAT… so I switched bathrooms. While in the bathroom, I put the iPhone adapter in my purse because there was no place to set it down nor did I want to set it on their nasty bathroom floors. After finishing in the bathroom I walked out to an older white man store associate just standing there. I started walking & he stepped in front of me & said “Can I have our iPhone adapter back?” I said “Excuse me what?” He said “The iPhone adapter that you’re trying to steal!” I said “excuse me sir, I’m about to pay for this?!” He said “then why did you put it in your purse?” I said “Because I didn’t want to set it down on your nasty bathroom floors”. I then walked up to my boyfriend & told him we weren’t going to look for the iPhone cases here since they think I’m stealing. THEN at check out, I asked the black woman at the front if they take cash payments & she rudely responded “the monitor says card only so no, you can’t pay with cash”. I said “yall have no way to take cash payments??” She then rudely said “yeah. Come over here”. Then as I’m paying for the adapter she rudely takes my cash and rushes us out of the store. I WILL NOT be shopping at the Five Below location anymore
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October 2024 by Madison Crisp
I usually have a great experience shopping here but after today, I will not be returning. I went to check out at one of the many self check outs. The lady working there (bigger lady wearing black lipstick and round glasses) was SO rude and practically screamed at me to go to the other self check out. When I said okay, snatched the things out of my hand and yelled “I SAID that I WILL be the one checking you out.” I have never been treated so rudely by a worker and will not be returning.
