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February 2024 by Alexis Hodges
Quick service and friendly staff! I was able to get my food quickly and we ate there. I had a steak bowl - the steak was phenomenal. A lot of flavor. We went on a Monday around 6 o’clock and the place was empty. We were the only customers.
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February 2024 by Brandy Albano
The lady serving barely spoke English. Made it very difficult to communicate what I wanted. But, food was great as always.Vegetarian options: Has vegan and vegetarian options.
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January 2024 by duygu dikyol
Burrito ? is delicious. I love all varieties.
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January 2024 by Ron Weaver
This location is much better than the Lewisville one. Cleaner better service and fresh.
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January 2024 by Claudia Avila
Showed up to this location with our soccer teams and were told they wouldn't serve us. Wow, too good for paying patrons? Employees not wanting to work? Or worse...well if you know you know. Will never eat at this establishment or it's locations.
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December 2023 by Yanna Noriega
I’ve never been here before and Elliot made my first time amazing! He was so helpful and kind. And I will definitely be back!
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November 2023 by A Ray77
Would give me no star if I couldFood is good but service and mainly the attitude sucks - in particular from one of the women employees with short hair. My 12 year daughter wanted a salad bowl. This lady was just shouting at her and forcing my daughter to decide on should she be adding to her bowl. . My daughter felt scared and intimidated by this personShe sold my 12 year old daughter a monster bowl for $17 vs a regular bowl for $8.99On Tuesday afternoon l when the store is not even crowded.Horrible experience - and waste of food.
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November 2023 by Sukki Sista
Vegetarian options: First time order: Ordered a Monster vegetarian bowl, the quantity of veggies is just one spoon. I asked her for some extra beans since I am only getting veggies, beans and rice. She looked me as if I asked for her kidneys and said "is that enough" in rude way. Also did not ask if I want any sauces or Guac. It was not even busy, I was the only customer. Never going there again, back to chipotle on legacy.
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November 2023 by Beth Elliott
I haven't been to Freebirds in a while, and I really enjoyed being back. Xavier made my burrito, and he was SO polite, as well as very good at listening. He made my burrito perfectly, and it was delicious! He seems like a very good worker, and someone who would be nice to work with. 10/10 for the staff there!!
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September 2023 by Tim R
A job well done by them and their staff. I would definitely come back to this location!
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September 2023 by Arnab Pal
Pretty decent burrito place, there are quite a lot of options to mix and match to make your burrito or bowl diverse. Lit atmosphere with outside sitting option.
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September 2023 by Brianna Witchen
Would give 1 if I could. Don't waste your money here. We ordered a "Monster" burrito, which was about $14, and it was about 4 inches long. When I called Freebirds about it the manager claimed she made it and that there were 3 scoops of chicken on it. In the picture you can clearly see the burrito is mainly tortilla and cheese. And at the end of our conversation the manager just hung up on me. Customer service is awful and the food is mediocre. I don't really like Chipotle, but go there instead of here.
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September 2023 by Brianna W.
Would give 0 if I could. Don't waste your money here. We ordered a "Monster" burrito, which was about $14, and it was about 4 inches long. When I called Freebirds about it the manager claimed she made it and that there were 3 scoops of chicken on it. In the picture you can clearly see the burrito is mainly tortilla and cheese. And at the end of our conversation the manager just hung up on me. Customer service is awful and the food is mediocre. I don't really like Chipotle, but go there instead of here
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September 2023 by Ted H
Got a to go order through Uber eats. Burrito bowl ended up being cold. Not even Luke warm. Got quesadillas too. The tortillas were not even cooked. Not even a sign that they were warned. Distance was not the issue. Need more QA on the food before it goes out.
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August 2023 by Travis Reeves
Food was old and had obviously been sitting out for awhile. Steak was extremely salty and made my mouth feel the like snail on the movie A Bug’s Life. Staff acted like they didn’t want to be there and that we were a disservice to them. We were not greeted when we walked in the door and the staff had looks of being put out on their faces. When we were leaving we told them thank you and have a nice day and the staff just looked at us and didn’t smile wave or say a single word to us. Definitely a sub par experience and we will not be back to this location. It was my fiancés first time trying FreeBirds and I was disappointed that this is the service we received.
