-
November 2023 by EternalCrown Lifestyle
While visiting friends I had a tire blow out and my power steering went out. Dustin and the team took great care of me and got me back on the road within one day. I received honest and reliable service! There were no attempts to sell me on things I didn’t need, they just handled the problem quickly and provided great service! Highly recommended!Services: Tires
-
November 2023 by Cristal Villaseñor
They are seriously the BEST! Very honest and helpful. They actually do their job well and want to genuinely help you. Also their staff is super friendly! I would definitely recommend to friends and family!Services: Brakes
-
November 2023 by Nat Mott
They helped fix an issue on my Ford escape that several shops couldn’t figure out, and they made it a day fix no less! Definitely will be using their services again in the future.Service: Engine repair
-
November 2023 by Ivy Trent
Very nice and honest staff. Easy to schedule an appointment and work was done promptly. The alignment done was great work. I will definitely be back.Service: Wheel alignment
-
November 2023 by Lynne Fair
This place is great! And Dustin is the best!! So happy to find my forever mechanic. Honest, thorough, fairly priced, and no hard sell. Highly recommend!!Service: Electrical repair
-
October 2023 by David L.
Wow! Major Automotive and Dustin the manager are the rare excellence we all wish we could find and trust! They are very professional, fast, and serve with a smile!
-
October 2023 by Duy Nguyen
Unmatched Experiences in Trustworthiness and Customer ServiceI’ve had the opportunity to bring my vehicle to Major Automotive on multiple occasions, and I am compelled to share just how exceptional each experience has been. After the first couple repairs, they got my trust completely.Many auto shops have a reputation for unnecessary up-selling, but that’s not the case here. Major Automotive is dedicated to what you need, not what they can add on to your bill. The focus is solely on addressing the issue at hand with surgical precision, both in terms of diagnostics and repair work.Their team (e.g., Dustin and Josh) is adept at breaking down technical jargon into understandable terms. The mechanics took the time to walk me through the issues, discussing the problem in a way that left no room for confusion. Their explanations are always comprehensive, yet easy to understand, which I find incredibly valuable.What sets Major Automotive apart is their willingness to go above and beyond. Whether it’s staying late to ensure the job gets done or proactively checking components that could become potential issues, they go out of their way to guarantee your peace of mind.I can say, without a doubt, that Major Automotive has raised the bar for reliability and customer service. Anyone in need of auto repairs should look no further than this remarkable shop.
-
September 2023 by M Business
Horrific Dustin and Josh I spent several thousand dollars and was lied to and had to continually immediately bring my BOTH my Lexus lx570 as well as my Chevy suburbanThey kept both cars over two months charging me for repairs that I did not authorize the list goes on and on.My Lexus had over 2846,00 more miles on it than when the picked it up and kept it 2 months after they wrecked the suspension and then admitted that they had never done the repair before although Dustin had told me that they had done the repair before when he told me that I needed shocks when I only had in front in there now that I needed suspension work when I only had it over there for a second opinion, on a separate repair that had nothing to do with any of this .Services: Steering & suspension repair
-
September 2023 by Erich Schlarb
After a couple more repairs, I will come back and change my review to 5 stars probably, I feel like they are a 5 star place, but on my 2nd repair experience things went a little sideways.I think with a small business, it is tough to not occasionally have something go wrong, and to me it is a better measure of what kind of stuff you are made of when things do go a little sideways and you do the standup thing and make it right.Even though I was a little upset with some of the outcome of my last repair, I think this place is staffed with honest hard working people that want to do right by their customers, and at the end of the day those are the kind of people I like to take my business to.I will be back, finding a good mechanic you can trust is tough, and I think they are good mechanics you can trust, so if something happens and you are not happy, have a chat, I bet they will make it right, and I bet it does not happen very often...Services: Electrical repair
-
September 2023 by Bruce M.
Approach with caution. We were told we needed a new AC compressor for my daughters 2016 Mazda CX-5. We got a second opinion from Integrity 1st Automotive and it turns out the system just needed to be charged. So $2500 down to $260. Very dishonest people.
-
September 2023 by Saxon White
I have been coming to this place for over a year now I don’t even live anywhere near this area but I am willing to make the drive because this is probably the only place I have ever been to where they don’t try to upsell you. They are upfront with the cost there’s nothing hidden they’re not going to make up fake damages to make you pay more. They don’t do any of that it’s straight to the point super fast Dustin is always on top of everything very much appreciate him. I have spent over $7000 here when my car was in horrible condition and they fixed it up right away very clean very well organized very straightforward. Process very easy and fast.Services: Transmission
-
September 2023 by Dominique Reed
Words cannot describe how blown away I am by the service and professionalism I received from Major Automotive. From the start Dustin was very friendly and explained everything to me. There was no fluffing or extra work recommended that my car didn’t actually need and they were very transparent on cost, labor, parts, and options I had if I wanted to go OE or A/M which I loved!They had a quick response time to any of my reach outs and also finished my vehicle on the day they promised it which to me is a huge deal considering I work in the automotive industry and constantly see shops promise too much and deliver too little. They also went above and beyond by cleaning up my engine bay and it looks phenomenal which is something they didn’t have to do. Dustin also let me know of some rodent damage they found and made sure there wasn’t any residual issues from the little furry jerks which is one more thing Major Automotive didn’t have to do but did.While I never want to have to get another large repair done on my vehicle, I know exactly where I’ll be taking it if I do, which is here! I’d recommend anybody who needs honest, quick, and correct work done to come here!Thank you so much Dustin and all of the crew at Major Automotive!!!Services: Auto water leak repair
-
September 2023 by Dominique R.
Words cannot describe how blown away I am by the service and professionalism I received from Major Automotive. From the start Dustin was very friendly and explained everything to me. There was no fluffing or extra work recommended that my car didn't actually need and they were very transparent on cost, labor, parts, and options I had if I wanted to go OE or A/M which I loved!They had a quick response time to any of my reach outs and also finished my vehicle on the day they promised it which to me is a huge deal considering I work in the automotive industry and constantly see shops promise too much and deliver too little. They also went above and beyond by cleaning up my engine bay and it looks phenomenal which is something they didn't have to do. Dustin also let me know of some rodent damage they found and made sure there wasn't any residual issues from the little furry jerks which is one more thing Major Automotive didn't have to do but did.While I never want to have to get another large repair done on my vehicle, I know exactly where I'll be taking it if I do, which is here! I'd recommend anybody who needs honest, quick, and correct work done to come here!Thank you so much Dustin and all of the crew at Major Automotive!!!
-
August 2023 by Jeanne J.
Dustin and crew are my new best friends. They fix my cars, charge a reasonable rate, and the work is reliable. They have gone above and beyond on my old Corvette and recently fixed our family car producing photos of work done, problems to combat next, and how much it all will cost. I am very impressed with my history on file there and doubt I will need anyone else for a long time. Thanks in advance!
-
August 2023 by Kathy French
I've been using this location for over 15 years. When Heller sold it, I was unsure about the new guys but I'm here to tell you that the friendly service and professionalism that Dustin provides takes it to a whole new amazing level. Dustin has now gone the extra mile for me multiple times and saved me a TON of money. I'm going to make him cookies right now!
