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February 2024 by Anthony Geffre
Um....I used to work at this location and theres some short comings, but we do our best to take care of the customer during all aspects of your project
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February 2024 by Cheryl Gray
Great customer service.
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February 2024 by Myrna Judge
Can't find anyone to help. Try Lowes
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February 2024 by Angela Perez
Home Depot has the most unfair and unacceptable customer service experience. I bought a dryer online, and I decided to return it because I found out that everything was OK with my existing dryer. So, I called in the same day and a lady told me that no problem they will take it back next day...I was waiting and nobody showed up..So, I called again and they gave me a different day and I was waiting and nobody showed up, again. So I called... again, and another person told me, "Go to a Home Depot location at Parker and Custer Plano,Tx, and they will take it back, and you will get your money back. So I talked to a manager and told me yes we will take it back no problem. Someone will be there tomorrow...so again, nothing happens. So I drove again the next day after and I talked to a different manager, he refused to provide his name and told me they won't take the dryer back because I didn't buy the dryer at this location and they don't want to lose money..that I have to keep it. So, I talked to the online department, and they said sorry if they don't take it back, you have to keep it.So, unfortunately, I had to keep it..the dryer is new without any issues, but I don't need it because I have my previous dryer....what customer service Home Depot!You won't take back a brand new dryer that was delivered the same day?Unbelievable and unacceptable.
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January 2024 by Mien Tran
Good store with a big selection. They almost always have the stuff that I need.
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January 2024 by Yelper Y.
Usually can get what I need here always. Sometimes they don't have what I need in stock but in those times and with the persons I happened to talk to, they at least directed me to another location that has them in stock. They have these craft DIY events 1st saturday of each month which is quite cool to host. However, the space is never enough. People have to create makeshift work spaces (ie: cart, some loose board, etc) which I would think is unsafe. The staffers parking themselves at the table "checking" people in and providing paints can maybe use some training on how to add more work space? They're always just sitting there overly greeting people instead of trying to move the lines along quicker. A lot of useless stuff crowding the aisles as another reviewer alluded to. LEt's clean up the walking space a bit if possible.
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January 2024 by Ricardo Avila
We got some wood for the fireplace since is predicted that this week will be super cold
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January 2024 by Luis Enrique Rodriguez Tabares
Excellent place to acquire what is necessary for the maintenance, repair and decoration of any environment, be it home, office, warehouse, etc... ??
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January 2024 by Alex Bowman
Home Depot use to have the best customer service. Stood for an hour waiting on help in the lighting and hardware department for help only to no one to showing up. The only workers I could find had no idea how to help me. Home Depot lost my business today and for the foreseeable future.
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January 2024 by Ricardo Limon
Good place
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January 2024 by Spydr Mac
This is a huge store. Fortunately I was able to find an employee who walked with me around the store to find all the parts I needed for my sink. He could have just told me what isle but he took the time to walk me there and give me ideas and advice on how to make the repairs. Definitely went above and beyond the job.I highly recommend and will return here to shop.
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January 2024 by Sheena Lewis
Y’all this was THE BEST Home Depot experience I have ever had! Genny, Jim, & Richard were the most cheerful and helpful people. This shopping trip was one of the highlights of my day! Thank you!
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January 2024 by Eddie Flores
Went to return a Milwaukee drill set without a receipt, they said no. Understandable, but wasn't even offered store credit. Tried to exchange a broken Milwaukee measuring tape, they asked for a receipt again. A receipt thats LONG GONE by now. Again they said no. No "let me ask my manager", just no. Better people needed.
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December 2023 by Maria Argumedo
Great deal! If you are looking for everything to give color to your home, this is where the plants are on special 50% off, pots on sale, you cannot miss this location, everything is super organized, I recommend them 10000000%
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December 2023 by Bill O.
12-15 people in line 1 hour before they close and the have all of the self check outs closed and only 2 damn people checking all of us out. Unreal. Either trust us to check our stuff out or hire someone to check our receipts. Either way left us buy our stuff and get back to work. Unreal.
