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January 2024 by Craig D.
We hired the company, they completed the job. Communication was spotty but it was done. When we needed help for following year typically I'd hear back from them. Then they added a business partner. I had asked about issues we were having and the owner repeatedly said he would come fix it. Eventually it was turned over to the new business partner and when he spoke to me, he said no fixing would happen, we needed a whole new system. I had been working on this issue for almost 2 years with tweaks, now he tells me the whole system was crap from the beginning. I suggested to meet them in middle with offer, and before long...they stopped answering calls, texts, and emails. This seems to be what others are saying as well. Do yourself a favor, move on because the new partner is dishonest, unethical, and his influence has changed the company as a whole. FIND ANOTHER VENDOR!! You will be sorry if you don't.
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April 2023 by Troy M.
Doorbell wasn't communicating with the system, call they came out and said they were going to warranty the doorbell. Said they would come back after our vacation that's been 3 months ago left 6 or 7 voice mails , text still no response. I guess the next step will be my lawyer to send a certified letter.
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September 2022 by Tin V.
Had a question regarding cable drop job that was done. It was promptly answered. The service done with ease. would do business again .
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October 2020 by Ram C.
Wanted to give a glowing recommendation to Shreef and his company. I had actually got quotes from other local companies closer to me, but after meeting Shreef and as his rates were comparable, plus he was extremely personable and passionate, wanted to give this young man a chance and I have to say, he passed with flying colors. He did my media room, patio speakers, hooked up my family room, updated my security cameras and tidied up my network closet. Went with his recommendations for a lot of the things and I am thrilled to be in my mancave. And he worked with me per my schedule. Thanks again, Shreef. Would recommend him to my family... No greater compliment than that.
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June 2020 by Mirna A.
Home Innovations and Shreef did everything in their power to make sure I was a happy customer when they were finished mounting my TV. When they got there, there were a few complications on my end...my TV was larger than I thought, but Home Innovations 101 made it work and made sure I was satisfied the whole way through. I highly recommend this company!
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April 2020 by Hannah G.
Unfortunately I had a similar experience to several previous reviewers. Met Shreef at a gun show, where he had a booth set up. He was very professional and knowledgeable. I hired him to come set up 8 security cameras at my home. He was late and didn't bring the right equipment the first trip out. He finally finished the job about 10 days later. I've had nothing but trouble with the cameras since installation and, after two months of trying to contact him, have just given up. 6 of the 8 cameras work, so I guess it's my lesson learned. I'm disappointed, as Shreef and his partner seemed very genuine. But the workmanship was questionable and the customer service once the money has been exchanged is non-existent. Don't count on them for any help or trouble shooting. Maybe for simple jobs like TV mounting, these guys will do a fine job. But I wouldn't hire them to do security camera installs.
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March 2020 by Jeff M.
STELLAR Technical work done on our house. Highly recommend Home Innovations 101. I am a technical person so I know when someone knows their stuff... these guys do! We had a custom home with a very unique Cat6a cable used. Shreef knew exactly what we were up against when talking over the phone and provided a very detailed written estimate by email within half-hour of our conversation. We approved the work and he showed up with all the needed parts and was able to wire and test the house to 100% connectivity. He even installed connections in a bedroom our 1 year old was taking a nap in and was totally quite doing the work! Never woke the baby =) I already sent his contact information to a few friends and our construction electrician as a personal recommendation. They know their stuff and cant wait to use them again!
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January 2020 by Michael B.
If you want someone who doesn't show up, doesn't honor their commitments and doesn't follow up, then this is your guy! I was a repeat client who spent a lot of money on goods and services, however the lack of management is certainly lacking. Go elsewhere and quick, regardless of the empty promises.
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June 2018 by Leslie H.
Great customer service...scheduled appointment right away, called when on the way, showed up on time, pleasant and professional. Completed the work quickly and exactly as requested. Offered to do the little extras...repack the old tv, put room decor back as is was, cleaned up all the packing material. Couldn't ask for a better experience. Will call Home Innovations 101 again without hesitation.
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April 2018 by Jason M.
5 Stars. Very professional and highly recommend. No issues at all. Awesome prices too. Had a tv mounted.
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January 2018 by Tangela L.
My experience was similar to John A. Schreef employee (best friend) came out to do some work on 16 Dec 2017 and was suppose to come back out to complete the job. I called Schreef the owner to setup an appointment to finish the work that I had already paid for on 16 Dec 2017. After calling a few times from 28-30 Dec 2017 I was informed on 30 Dec Saturday his best friend would come out and finish the job. It didn't happen, I received a called to say there have been a change of plans because the owner Schreef and best friend didn't have a key to access there ladder at the office to complete the work. I called the owner Schreef several times and left messages, no call back, no response to email. Schreef will take your money with no problem but will not follow up on any work that has to be completed. RUN WHEN YOU SEE THIS COMPANY NAME HOME INNOVATION 101! BAD BUSINESS! PEOPLE LIKE THIS DO NOT NEED TO BE IN BUSINESS.
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December 2017 by William N.
My experience was simalr is John A's on 2.0 star rating 4/10/2017. I called home innovations and set up an appointment for morning on a Saturday. Midday, I was informed that there was an emergency and that he would come in the afternoon (which he never did showed up). To give him the benefit of the doubt, I tried to schedule another appointment few weeks later. He was set to show up at 8am on a saturday. This time there was no courtesy phone call, just a no show. All phone attempts went straight to message.
