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January 2024 by Sam Emmons
Cliff is a very helpful instructor. The office staff sucks! I completed the 6 months course, paid in full and they still won't give me my paperwork. Avoid this place
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January 2024 by Kimberly Mcwright
By far the worst place staff are lazy always on there personal phones they don't help you with nothing the don't provide counseling or advocacy. When housemates steal staff don't care. They throw ur stuff out and don't make sure if ur in a safe place or not. They don't help with housing or any programs if I can give no stars I would. ! STAFF DO NOT CARE WAIST OF DONATED MONEY AND WOMEN AND CHILDREN WHO ARE TRULY NEED OF HELP DO NOT COME HERE ! DO NOT SPONSOR OR DONATE MONEY HERE! REACH OUT TO OTHER PLACES. I PRAY THE LORD SHUT THIS PLACE DOWN ! OR THE CITY AT LEAST SOMEBODY WHO CARE INVESTOGATE HIS PLACE THESE REVIEWS ARE REAL AND TRUE .
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October 2023 by Maria Lomas
It's definitely a hit and miss, miss, and miss again. The counselors are great! Everyone else needs additional training. are they truly there to help? I'm starting to think the resources are a facade. Their legal department seem incompetent and the shelter advocates say one thing and do another.Their approach, dialogue, empathy is way off! Especially for their clientele type. Once I get my feet back to Firm ground, I'm coming back to investigate this. Women and children need realAdvocacy during crises like domestic violence. Something is off here, so don't expect much from them. Their marketing and brand are very misleading. Hope door not everyone who seeks help is uneducated or poor. Some women truly need a stepping bridge to cross back over to safety. You are failing them.
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September 2023 by Cloud Nine
Me and my daughter were immediately exited after I tossed my stroller out of my way,so I could get to the living room bc my roomate had the lights and TV on at almost midnight and my daughter and I. Couldn't sleep. No goodbyes or anything just, "you have an immediate 1 hr exit". Just for tossing my stroller to the side, i was mad but I wasn't hurting anyone. Roomage tried to say i threw it at her son. That was lie.Put me and my daughter in danger on the street. Some ppl get to stay longer than others,also not fair. Why gave me write a statement just to kick me out?There's like 6 rooms and they moved me all over each room without reason in just a short span of two months.
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April 2023 by Shirley Betanzo
Great organization to work with! Recently partnered with Andie, their Community Educator to give a virtual presentation to employees across the country on fostering healthy relationships and recognize, prevent, and respond effectively to all forms of abuse. Thank you Hope's Door!
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February 2023 by Jasmine Washington
If you have kids please stay far away from this place, they will kick you out in the middle of a ice storm for being too noisy. I just witnessed
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December 2022 by Constance wIlliams
When went there I was broken .this place helped me refocus on what I need to do in my life.When. you enter you gave to be willing for change ..go in one way come out another .its on you .TY Hope Door New Beginnings.
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December 2022 by Paul Key
I’m sharing this review from the point of view of a criminal defense attorney who has practiced law in Collin County for over 20 years and handled many, many domestic violence cases as both a prosecutor and even more as a defense attorney.I can’t speak to the services provided to victim’s of domestic violence, but as far as the Batterer Intervention and Prevention Program, in my experience with clients who have attended it, it’s pretty good. Early on in my career a lot clients who had been ordered to attend said that it was basically a place to go get yelled at by a bunch of man-haters and just seemed like part of the punishment. There may have been some truth to that or there may not have been. In the past 10 years or so, I haven’t had one single client report anything but positive. Of course, most of them likely didn’t want to have to participate, but all have stated that it was professionally run and the therapists genuinely seemed to want to help everyone get to the root of what was causing the problems and develop strategies for avoiding conflicts. Many have reported that they learned a lot about themselves and their relationships. It often takes two to fight, and many reported that being able to recognize their wife’s or girlfriend’s manipulation made it so much easier to handle and would result in their thinking about what maybe they were doing that might be causing their counterpart to be sort of picking a fight. For the large majority of my firm Paul Key Law’s clients, at least 90%, for better or worse, I am able to avoid their having to attend BIPP by getting their charges dismissed. Sometimes, a client may voluntarily participate in BIPP in order to reach a dismissal of the case. It’s quite a commitment, but, again, I haven’t had a single one say anything but good things about the class offered at Hope’s Door.
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October 2022 by Amanda Griffin
Thrift store team are professional and friendly. The store is well organized and stocked with valuable items at great prices. Donation center team is very appreciative. Most importantly, I support the great work they're doing for our community.
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July 2022 by Melissa Boitano-Odell
Unfortunately I just called looking for advice and or help for a friend that was in need. The person I spoke with basically stated that they didn't provide the type of help I am looking for and to call 211 and hung up the phone. I was not looking for all the answers with 1 phone call....but a little understanding, empathy and a few suggestions who have gone a long way...especially when that is what you advertise!
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July 2022 by Lesa Funderburg
"Atmosphere" is calm but the staff is partial. Unprofessional especially the Manager. They have their picks. Drinking on premises to point of vomiting still client allowed to stay. I was informed father passing on May 11 informed Tammy shelter mgr had to go to Florida he was passing she denied me saying no proof. Then said was calling her supervisor to ask. Said supervisor stated same thing. If I left I would be exited. MY FATHER DID PASS. SHE contacted my section 8 case manager stated I just left... LIED. SHE AFTER a month continues to sabotage me and my life and trying to get a place. She has ice I get veins very poisonous a liar unapproachable. It is ashamed no one to turn to about her abusing her power etc etc.
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July 2022 by Alicia Duffy
So thankful for places like this that will help those in need!
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January 2022 by Dawn ThompsonWitte
Horrible, unprofessional, definitely some corruption issues at this place
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October 2021 by Paulina Ali
So many investors are afraid and confused seeing different testimonies, different managers and still yet they lose their money in the hands of scammers. My advice to everyone is that you should be careful. I was lucky to meet Mrs victoria crypto whom i trust and believe and you can trade with her and get your profit without stress
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September 2021 by Some Guy
Place is complete and utter garbage. I chose this location to take a class and the lady that signs you up took the $50 for the orientation fee and then purposely held on to paperwork she specifically told me I would need to bring on the first day of class but says that it was ok I could let her hold on to it so she can make copies and since she would be hosting the orientation of the class she would just return it to me then which was only 3 days later so I said that was fine..no harm no foul right? Wrong. I show up for orientation and first thing she asks for is that one paper she held on to. I 100% know she held onto it to try and set me off only to try an then use me as an example to the class. It's clear this woman had been abused and in my opinion is still suffering from trauma and in no way should ever be allowed to teach others about self control. She definitely escalates simple situations to make herself look like the good gatekeeper when she is simply spiteful towards men. As I was walking out the door she proceeded to follow me very close almost touching me the whole time and continued to try and harass me even to the point of calling me out to fight. That's when I was able to really see her true colors. I left this place and finished at a much better location in denton county. If i could rate 0 stars I would this place is un ethical and no sound moral character with just traumatized employees insulting peoples intelligence and acting out in troubling intimidating ways. Just an awful evil place.
