Investing in Plano, TX

“As a landlord, I am extremely pleased to have OmniKey Realty as my property management company!!! They manage three of my current rental properties and I just listed a 4th one for lease with them. There were some challenges I needed help overcoming regarding timeframe on this 4th one because I was headed into spinal neck fusion surgery on a Friday and was unsure of my availability post surgery to approve the lease application and concerned that we might lose a lease if I could not respond quickly enough. I want to give special praise to Madeline, Will, Brandi and Ivonne. To summarize, I had asked them to list the property at a rent that was a little too high. After having lower than desirable tenant interest, I worked with the team to adjust rent listing price, improved real estate agent motivations and within 24 hours we had a lease application early in the week. This was fantastic news. However, I was concerned that we would not be able to receive the tenant screening background check information back in time for me to be able to review and ask any follow-up questions in order to approve the application prior to my neck fusion surgery.Once I shared this with them, the OmniKey team jumped into action! They prioritized and expedited this, were able to send me the lease with some revisions, checking with the tenants first that they would still sign the revised lease still leaving me enough time to review and approve the lease Thursday afternoon, the day before my surgery. Additionally, they were able to receive the deposit money and have the tenants sign the lease the next day, the day of my surgery! Incredible!!!Additionally, the co-owner of Omnikey Realty LLC- Prop Mgmt, Leah Slaughter hosts real estate investor podcasts that have her extremely valuable information and conclusions using data backed charts and graphs supporting those conclusions. She is one of my top 2 real estate investors that I respect enough to watch and learn from their podcasts! She tells you like it is without manipulating data to suit her point and offers outstanding advice based on her extensive research and experience.I’m so grateful to have found OmniKey Realty!!!”

“I've had an account with this office since 2001 & greater Schwab since 1989. I did establish accounts at Fidelity at one point too. I have enjoyed terrific, competent and friendly service at this office from EVERYONE. The people at the front can handle surprisingly complex issues and my account representative, Andy Bennett is available for personal service. For unusual issues they or I can access a national issue expert by phone.”

“Their customer service (via the phone) is HORRIBLE. 4 hours on the phone and nothing got accomplished. Two reps could verify identity no problem. The other two couldn’t. Waste of time .Came to this branch and the employees were great, courteous and got me exactly what I needed in minutes. I was shocked how different the two experiences were. I feel a little bad about closing the account but over the years their phone CS has always been terrible. Got in and out of this branch with everything I needed in minutes.”