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January 2024 by Angela Lewis
Working with Joe Jackson's agency was really a great experience. Dorian helped me to figure out what was the best next steps and got me a quote quickly. I highly recommend them.
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December 2023 by Michael Herrington
I've been a client of Joe Jackson and his staff for YEARS...probably about 20-25 years. Joe and his staff (especially Valerie and Dorian) are AMAZING. No what or why I contact them; they are always SO prompt, professional and thorough. And they do their work in such a pleasant manner. Too bad I can only give them 5 stars; otherwise they'd get 100 stars. Top notch!!!
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April 2023 by Dorothy W.
I've been a State Farm customer since my first vehicle in 1983. I consider myself a loyal customer because I have been fortunate to have amazing insurance agents. When I relocated from Chicago to Texas in 2017 my husband and I visited Mr. Jackson's office. We were assisted by Dorian S. Grant. She was professional, knowledgeable and very pleasant as she explained our coverage options and the changes in coverage in the state of Texas. Over the last six years any insurance concern that has happened we can depend on Dorian to take care of the situation and offer reasonable solutions. We know and have confidence that Dorian will help to resolve of any issues and in a timely manner. Such a positive experience all around! D.Watson
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March 2023 by Pearlene March
I called the State Farm office today and spoke with Dorian. She gave me kind, excellent and professional service. She was patient with me and took the time to answer all my questions. Her service speaks volume in this difficult society!
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March 2023 by Tony W.
Moving from Illinois to Texas has many challenges, State Farm agent Joe Jackson and his office made the transition comfortable. Dorian Grant in the Jackson office takes the time to explain procedures and protocols for Texas to get the best results. Dorian is always kind and professional whenever I call or when I have come to their State Farm office. I recommend Joe Jackson State Farm Agency in Plano,TX. Thanks Again A. Watson, Frisco, TX
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October 2022 by abhiram pulluri
Dorian was quick to assist with all my queries.
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September 2022 by Cecile Labossiere
I dropped by the office unannounced and had a few questions about claims processing. Dorian and the team assisted me right away! So nice to have that level of prompt, professional service even though I just walked in. I've been with Joe Jackson since 1994 and have never been disappointed with the care and courteous staff. They truly treat you like family and recognize the importance of assisting you through what can be stressful situations.Thanks again for caring!
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July 2022 by Andrea Williams
Dorian was great from the time she answered the phone - professional, poised and articulate. I told her what I needed and she provide just that and recommended a better option for my auto and home coverage.She is a gem and as a business owner moving from Florida to Dallas, she made this process with my insurance transition so easy; did I mention, that she saved me over $200 in my coverage. Thank you Dorian for making this transaction so smooth and seamless.Andrea Williams
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June 2022 by Su Mitzel
We have been with Joe for over 30 years. Absolutely the best service and we never have had an issue.
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June 2022 by Dorian G
The staff is very professional with great customer service. Love the changes made to the office.
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May 2022 by Rebekkah Bostick
Dorian & Rebecca are amazing! They are so personable and will really get to know you to be able to help you the best way with any insurance needs. They make you feel right at home. Whoever comes to this office will immediately be treated like family, I could not recommend this office enough!
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May 2022 by Ravina McKellar
Ive been with Joe for over 30 years and love the professionalism as well as the personal relationship his office establishes with his customers. Rebecca and Dorian are always there for me.
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May 2022 by hima bindu
Dorian was very Professional and she was quick to respond to all my questions. Highly recommend
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May 2022 by Liz Lundin
She answered my questions and met every expectation in a timely manner. Also was very friendly.
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December 2021 by Random D.
Great, friendly service and knowledgeable. I would recommend them. I like that you can make an appointment to visit the office review my policy. Sometimes I stop by just to say hi!
