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December 2023 by Ron James
Ole bait n switch!!!! You don't remember telling one thing then doing the total opposite you even called me to lie...
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November 2023 by g cash
I would recommend this company a thousand times over. My 85" Sony TV was going to get thrown away until they came out and replaced a component to repair it. Honest and Great Customer Experience! I wish we had more companies like this one in this world!!!!
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September 2023 by Philip Watitu
Very Experienced and friendly Technician, had a Soundbar that issues with sound, Josh and the team did a great job ?. I will refer my friends ?. Will work with you again. Keep it up good job ? ? ?.
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August 2023 by Al Gibbs
Very knowledgeable and customer oriented. They completed the repair in my home.
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May 2023 by Scott Thompson
Had a Hisense TV under warranty and these guys contacted me to handle the repair. Josh was prompt and very thorough in his assessment and repair and quickly identified and resolved the issue. He explained what was wrong and what he was doing and was clearly very knowledgeable about TVs and their issues. Would not hesitate to use these guys again for TV or other electronics repair and would highly recommend.
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April 2023 by Niti I Back2Basics Functional Nutrition
KO electronics saved my Denon receiver and good my media room up and running again! Thank you so much for catching the problem and fixing it in no time. Many people told me to buy a new one. I don’t like to create waste and so glad to find professionals in Dallas who could fix Denon:)
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April 2023 by Garrett David
K-O Electronics did a great job repairing my Yamaha receiver!!! I would recommend them to anyone. You can expect nothing but professionalism. Thanks for everything, K-O Electronics!!!
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March 2023 by Kelly Preston
My AVR1510 Harmon Kardon was repaired two years ago, and it still works like new. The service was fast with exceptional customer care.
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January 2023 by Chris Gardner
Live over in Louisiana. Bought a Onkyo AV Receiver second hand that would trip at a particular volume level. Emailed them to get a feel for the cost. Shipped it in, following their instructions, and received a call when it was received. Got a call from one of their technicians saying that one of the Height channels was bent, causing a direct short. They said the replacement required a new board costing in total around $550. Or they could simply remove the connections to that channel, like they did for testing purposes and it would be around $250. I asked the consequences of each option and was given great insight on the pros and cons to each. I chose the latter. Excellent service, good communication throughout each stage, and great customer interaction. All in all, got a $900 almost fully functional receiver for $300 thanks to these guys. Highly recommend.
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January 2023 by Paolo Pineda
Not warm on the customer service, the store is difficult to find, but they fixed my reciever and it's just like new.
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August 2022 by Farrukh Badsha
My TV had no power.Technician contacted stating it will be $270 for repairs. I agreed.Manager handed a bill for $370. Technician stated he never said $270. I ended up paying $370.Piece of advice: ALWAYS GET IT IN WRITING
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July 2022 by Mike Labinski
I'm a very happy camper. I live in Austin and shipped my 14 year old Onkyo surround sound receiver up to K-O in Plano. (K-O was recommended by some local repair shops.) Just got it back eight days later (including shipping time). It works great!! They hit their estimate, provided me with the parts they took out to replace, and got it back to me with no hassles. I couldn't ask for more!! Thanks K-O!!!
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July 2022 by Christopher Coffel
I lost sound from a six year old Pioneer SC-95, found K-O (as they are the only local Pioneer Service Center). Dropped of the receiver, and a few days later the service tech called with the issue and cost for repair (very reasonable). She, the service tech, also informed me of unavailable discontinued parts if I were to have other issues later on due to the age of the receiver (much appreciated). Very nice and easy to work with.
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June 2022 by FanBelt32
Repaired my Onkyo TX-SV515PRO & TX-SR507 & both work great now. Pleasant folks to work with, +a quick turn on repairs. Convenient to US-75 & the George Bush FWY(s). Very much worth the trip starting from Ft. Worth.Cheers
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April 2022 by Jonatan Ceballos
I called about having a tube tv repairs it's harder to come by them for retro gaming. The staff was super helpful in letting me know what the issue is even though they do not service them anymore. They did not have to go out of their way to help me and even went as far as to tell me what board and parts likely needed replacing. 5 star service ?great attention to customer service ?
