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February 2024 by Sheilicha S.
Went just to grab a few things, and was out in a jiffy. This Kroger was pretty close to my Glam babies school so it was easier to run in. The lady at self checkout was kind, helpful and friendly. I didn't get her name either but she was very nice as well. I'll return if ever I'm in the area and I need to pick up a few things.
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February 2024 by Liza Hagenswold
Cameron was so nice to help my 82 year old mother with a phone charger. She was having a hard time seeing in her car at night to plug it in and Cameron came out to her car and helped her. I really appreciate him taking the time to help my mom! What a nice young man!
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January 2024 by Luis Carlos Cisneros Sánchez
This supervisor tried to take away my merchandise because she didn't swipe the card and everything was yelling at me in a loud, rude and aggressive voice. It's a shame that I work in a store that I love.
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January 2024 by Tracyne Ashby
I went to Krogers because I live in Ranger and there are no Krogers, also there was a really good sale and Tuesday is the last day of the sale. One of the items was sold out so I went to customer service and the lady A J was working there, she told me she was a manager. I asked for a rain check and she was so rude and I felt like she discriminated against me because I was a different color, she treated me very poorly. There was no set limit in the sales ad. She said she would only write the rain check for me to get one, she's a manager and she's supposed to set a good example. Just wanted to let you know what's going on in your store, you really need to demote her.
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January 2024 by Michaela Hardy
AJ is a great manager! I watched her navigate all kids of stressful situations and people with a smile on her face and great attitude and did not affect her customer service. Friendly staffGood stock and variety here and good sales
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January 2024 by Tamyra L
Tried delivery for the first time due to recovering from chemo and possible winter storm. Welp! No groceries and no money. Order supposedly delivered to wrong address and I have to wait 7-10 business days for a refund. I was offered a 20% credit of my final bill for the inconvenience. HIGHLY disappointed!!!
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December 2023 by Eston M.
bought milk there late last night, just to find it expired 4 days ago. Had to get some immodium today after our bellies got wrecked. They should really check their stock. And given that they only had self checkout, no staff was able to help prevent this from happening.
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December 2023 by Deborah J
Happy to have this as my closest grocery store
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December 2023 by SatelliteGalaxy
I soon realized that the ONLY way to pay at this Kroger was the universally loathed self check out. I put everything back, and went to Market Street at Park and Preston Road. A much nicer store with traditional checkout lanes that made the task of shopping easier. The prices were no higher even with the better service.
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December 2023 by Gary S.
I soon realized that the ONLY way to pay at this Kroger was the universally loathed self check out. I put everything back, and went to Market Street at Park and Preston Road. A much nicer store with traditional checkout lanes that made the task of shopping easier. The prices were no higher even with the better service.
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November 2023 by Rylie Philpot
The staff here has always been very nice and professional, but the products are not up to par. I have consistently bought products that either expired or were going to expire in a day or two. I now have to consistently check the sell by date - which you should always do, but I should be able to trust a grocery store to an extent. I will still shop here, but I’m very disappointed.For example, I bought a pack of chicken deli meat today (11/15/2023) and it expired 11/3/2023. I did not noticed this until I opened my deli turkey that had a putrid smell coming from it and I had already eaten a sandwich with the chicken meat.
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October 2023 by Jocelyn G.
Great grocery store. Usually has pretty good deals and produce is usually pretty fresh.
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October 2023 by avery bustetter
I loved this Kroger until I bought Brussels sprouts that had MAGGOTS in them. Brought them back for a refund and to let them know. They did not care at all. No apology or we‘ll look into it. Disgusting.
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September 2023 by Kim Mullican
I had the worst customer service at Kroger at Parker and DNT yesterday. The lady was really put out that I wanted credit for the digital coupons. I even showed her when I went in that their app wasn't working. She took my phone out of my hand (?) and tried to get it to work and couldn't and then told me to scan each item on my phone in the app as I was buying it. I did that, and it still didn't work. The digital deals weren't coming up. Then she told me to ring up everything and it would credit me at the end. It didn't. She passed me off to a guy to do the credits. He also took my phone out of my hand (wth?) and tried to get the app to work, no luck. He had to take everything out of the bags, zero them out individually, look at the flyer I had, rescan them and correct the price manually. My $42 went down to $34. He was snippy and majorly inconvenienced the whole time, even though I was nice and thanked him. My last time there for sure.
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September 2023 by Virgie
It’s clean and the staff is nice and helpful! Can’t get better than this!! Asked where could I find the bread and he walked me over to 12 !! And he said anything else I can help you with ? I was like wow !! Great customer service right there!! Everything I needed was stocked. This location is great ! I’ll be returning!