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November 2023 by Chase Mayo
Stopped in this morning for an oil change, rotation and alignment, the techs showed me I had a bad inner and outer tie rod. They got it replaced and got me back on the road for our trip! Gave me much more piece of mind for our drive. Big shout out to the guys up there. They care about the work they do and their customers!
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November 2023 by Nathan
In and out with an oil change and inspection in under 10 minutes. Got home and still in disbelief with how quick it was. Great service, friendly team, and the prices were way better than the dealerships. Thanks Kwik Kar team!
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November 2023 by Johanna Bennight
Outstanding service! They give you an honest appraisal of the expected service, are timely and knowledgeable! How rare is it to go to an auto repair shop and be pleasantly surprised! Would highly recommend them!Service: Oil change
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November 2023 by Ryan Carter
I had an excellent experience with Tallen at Kwik Car. Despite being prepared to make repairs, he took the time to thoroughly inspect my car and informed me that everything was in good shape. His honesty and genuine approach were truly commendable. I highly value his trustworthy demeanor and would recommend him to anyone seeking a reliable and sincere mechanic.
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November 2023 by Michelle Majors
This place totally took advantage of my 18 year old daughter. Below is the price of an oil change. No place on there does it say $32 for a service fee. DO NOT EVER COME HERE!!! Charged my daughter $190 for an oil change. I’m highly unhappy.
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November 2023 by Diane Capps
My son in law recommended this service center and I use this oil change service when I visit my daughter and son in law in Plano from Colorado.The owner or manager Talon is super customer service , friendly and personable as is another man who is always there also.I am a senior and other seniors I met in the reception said they had been bringing their cars to this service center for years because of the good service. I absolutely agree and will always use them when I am visiting the area and need car service.Service: Oil change
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November 2023 by LauraLeigh Milofsky
The team at this location is absolutely amazing! The manager John is so good with his customers, he explains the good, the bad and the ugly in a way that makes the bad and ugly feel like the good. He is good to his staff and it shows! I highly recommend this location! I’ve had everything from state inspections to engine rebuilds done here. They take pride in there work and have great communication with their customers every step of the way!⭐️⭐️⭐️⭐️⭐️⭐️⭐️If I could I would give them more than 5⭐️Services: Air & cabin filter replacement
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October 2023 by N N.
2 stars for service since last year. Though debating between 1 and 2 star. Ever since the best mechanic there (in my opinion) left or was let go (don't know the story), service here has really gone down. It used to be my 'go to' but not anymore. The last time I went, one of the employees (big guy, bouncer lookin) was a total ass. I parked the car, was handing him the key and saying that I need inspection. He didn't move a muscle and kept arms crossed. Practically barked at me - have insurance?I showed him the card. Him- what's the date?Looked at him like (can you not read??). Told the date. Him- pull the car in and we'll look at it. Continued to stare me down like waiting for me to do that and leave. I stopped going there and found some other places that give better service. I DON'T recommend this place, especially not for females or even males who are timid.
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October 2023 by Neil M.
My wife and I have taken our vehicles to this shop for various repairs and inspections since moving to Plano in 2020. From oil changes to large repairs (valve cover gaskets on Ford Super Duty), John and his team have always treated us with respect and honesty. We are currently in the process of relocating from the area, but will make every attempt to have any future service work done here, when in the area. We are very grateful to find a shop that values good work and Integrity.
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September 2023 by Jimmy Mihalik
Professional and quick. As I was waiting, someone else was having their car service and the technician came in and thoroughly explain the good and not so good with options. This impressed me as the car repair places can get a little overwhelming traditionally on younger drivers but this place was very professional. She in return ask a question etc... again this is a place I trust.
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September 2023 by Wendy Scheu
I asked for Motorcraft and the attendant conveniently forgot to mention they don’t have a pump and has to be dispensed in bottle. By the way it seems very dangerous to do so by hand and trust their own judgement pouring the oil.They charged me over $100 and when I said why? I have gone to other kwik kars for years and have not paid over $70-75 for my oil change. Attendant proceeded to tell me it was bottled service! I did not ask for bottle service and how come he didnt mention it? Has he said we dont have a pump I would have left!He went to speak to the “invisible” Manager and came back to give me a “discount”. I still overpaid for the oil. Will never return. Scammers!Better ask what they are doing when you go to this location, they do bad business!
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September 2023 by Karen Gibson
The guys at the Parker Rd Kwik Kar are always so polite and friendly along with being great at what they do. I was in and out in under 15 minutes for my inspection. If you need your vehicle serviced, I highly recommend them.
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September 2023 by Cameron Pace
Third time coming and third time totally satisfied! Tallen is awesome: he explained everything I asked and was super up front about costs, which were not a concern because (compared to what I see online) the price I got for brake pads and an oil change were really excellent. Thanks so much guys!!Services: Brakes
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September 2023 by Paola S.
I have gone to Kwik Kar (Frisco and Willow Bend Area locations) and I have always received a good transparent service. Today, I visited this location and requested an oil change, Motor craft specifically, the attendant completely fails to disclose that brand of oil is only carried in bottles and not pump. They proceed to change my oil with bottles instead of pump which that already was uncomfortable as it feels unreliable, then one other attendant checks my tires and leaves all my tire caps loose, thankfully I checked or else he was going to make me lose my nice caps. The same attendant Tallen who "forgot" to mention about the bottle vs pump oil proceeds to attempt to charge me over $100, I was horrified as I never pay more than $70-75 for the same service at the other kwik kars. He said well we did "bottle service". I did not ask for bottle service as if it was something special or better, in fact, leaving it up to an attendant to do the oil manually like that is dangerous. ....I said well I didnt ask you for bottle service I asked for a normal oil change, if you dont have a pump that is not my problem, you needed to disclose that as soon as I asked for motorcraft.... "Oh yeah im sorry I didnt say it.....he was not sorry he knew exactly what he was doing. He went to speak with the "invisible" manager who gave a discount to compensate for the "we didnt tell you error".....I still overpaid for the service by a lot...needless to say, will never return to this location .....If you go, be sure to ask what they are doing ahead of time so they dont surprise you and act like it was an innocent act. 2 words, RIP OFF.
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August 2023 by Julia
These guys are honest, efficient and friendly. There have a clean air conditioned waiting area with wifi and tv. They will also take you home and pick you up when your car is complete. I’m so grateful to find this place. I won’t go anywhere else now. Fantastic customer support.Services: Auto engine diagnostic
